Workflow data fabric flow generation AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This Workflow Data Fabric agent transforms a user's natural-language integration intent into a generated Workflow Studio flow.

    Workflow

    1. Get the target application scope from the user (required).
    2. Determine what the user wants the flow to do, checking whether the trigger and actions are both clear enough to proceed.
    3. If trigger or action details are too vague, ask 1-2 targeted questions.
    4. Build an imperative prompt from the user's intent, derive a name and description, invoke the generation tool once, and return the Workflow Studio link exactly as provided.
    5. If generation isn't possible, provide a direct link to Workflow Studio with context about what went wrong.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Scripts
    Check Flow Generation Skill
    Check User Flow Permissions
    Generate Flow From Intent
    Generate Workflow Studio Link
    Look up Scope
    Agent roles (ACLs) wdf_builder, maint, wdf_operator
    Data access roles wdf_builder, wdf_operator
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows

    Default VA Workflow

    Learn more about Workflow Data Fabric at Build an automation with AI.