Model provider configuration AI agent

This AI Agent helps administrators understand whether their configured third-party LLM providers use OEM (managed by ServiceNow) or bring-your-own-key integration.

Workflow

The agent does not perform update or write operations.

1. Analyze the user's request to determine what they need:
   • View the integration type for a specific LLM provider
   • View all LLM providers and their integration types
   • Explain the difference between OEM and bring-your-own-key integrations.
2. Display the response to the query.

Table 1. Configuration

Field	Description
Allow third party to access this AI agent	When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
Allow AI specialists to access this AI agent	When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
Manage long-term memory	When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
Tools	Script ViewManageIntegrationInfo
Agent roles (ACLs)	sn_na_center.nac_user
Data access roles	sn_na_center.nac_user, sn_na_center.nac_admin
Triggers	Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
Channels	Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
Used in agentic workflows	Manage Model Provider Workflow