Data integration checklist for HAM in CMDB success advisor
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Summary of Data Integration Checklist for HAM in CMDB Success Advisor
The Data Integration Checklist for Hardware Asset Management (HAM) in the Configuration Management Database (CMDB) helps ensure that Discovery patterns and Service Graph Connectors are effectively configured and contributing accurate hardware asset data. This checklist is crucial for maintaining high-quality data integrity in your CMDB.
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Key Features
The checklist includes two primary components: Discovery Patterns and Service Graph Connectors.
Discovery Patterns Checklist
- Pattern Name: Ensure the pattern is relevant for hardware asset discovery.
- Status: Verify that the pattern is active to confirm data contribution.
- Attribute Coverage: Assess the number of hardware attributes being populated; low coverage may indicate issues.
- Suggested Version: Upgrade to the latest version for optimal coverage.
- Installed Version: Check if the current version matches the suggested version and upgrade if necessary.
- View Pattern: Access the pattern configuration for any necessary modifications.
Service Graph Connectors Checklist
- Connector Name: Confirm that the connector is necessary for your HAM processes.
- Status: Activate any needed connectors that are currently inactive.
- Attribute Coverage: Evaluate the number of attributes populated; low coverage may suggest mapping issues.
- Suggested Version: Plan to upgrade to the latest version for improved data coverage.
- Installed Version: Ensure your current version aligns with the suggested version and upgrade as needed.
- Active Connections: Verify that at least one connection is actively importing data.
- Inactive Connections: Troubleshoot any connections that are currently inactive.
Key Outcomes
Upon completing the integration checks:
- Attribute coverage across integrations should support your HAM objectives.
- CMDB records for hardware assets must be accurate and complete.
Optional checks include verifying licensing entitlements, reviewing suggested integrations, and performing final validations for overall data integrity.
Use the data integration checklist to verify that Discovery patterns and Service Graph Connectors are correctly configured and actively contributing to your Configuration Management Database (CMDB), promoting high-quality hardware asset data.
Discovery patterns checklist
Confirm each Discovery pattern is enabled and effectively populating hardware-related attributes.
| Select | Check item (field) | Description | Action |
|---|---|---|---|
| Pattern name | Name of the discovery pattern contributing Hardware Asset Management (HAM) data. | Confirm that the pattern is relevant for hardware asset discovery. | |
| Status | Current state of the pattern as active or inactive. | Verify that the pattern is active with Status set to Active to confirm it’s contributing data. | |
| Attribute coverage | Number of hardware attributes populated by the pattern. | Check how many relevant CI attributes are being populated for each model category. Note: Low attribute coverage may suggest shallow discovery or misaligned pattern logic. |
|
| Suggested version | Latest suggested version for optimal attribute coverage. | Plan and perform an upgrade to the suggested version or higher to improve coverage. | |
| Installed version | Version currently in use in your instance. | Compare with the suggested version and upgrade if necessary. | |
| View pattern | Link to inspect the pattern configuration. | Select the link to review or modify the pattern logic. |
Service Graph Connectors checklist
Confirm Service Graph Connectors are installed and actively contributing hardware data.
| Select | Check item (field) | Description | Action |
|---|---|---|---|
| Connector name | Name of the Service Graph Connector providing HAM data. | Confirm that the Service Graph Connector is required for your HAM processes. | |
| Status | Current state of the Service Graph Connector as active or inactive. | Activate Service Graph Connectors that are needed for HAM but currently inactive. | |
| Attribute coverage | Number of hardware attributes populated by the Service Graph Connector. | Check how many relevant CI attributes are being populated for each model category. Note: Low coverage may indicate incomplete mappings or missing source data. |
|
| Suggested version | Latest suggested version for optimal attribute coverage. | Plan and perform an upgrade to the suggested version or higher to improve coverage. | |
| Installed version | Version currently in use in your instance. | Compare with the suggested version and upgrade if necessary. | |
| Active connections | Number of active connections. | Confirm that at least one connection is actively importing data into the CMDB. | |
| Inactive connections | Number of inactive connections. | Review and troubleshoot any configured connections that aren’t currently active. |
Optional checks for Discovery patterns and Service Graph Connectors
| Select | Check item | Description | Action |
|---|---|---|---|
| No entitlements warning | Discovery patterns or Service Graph Connectors tile showing no entitlements, indicating missing access or licensing. | Verify licensing and entitlements with your administrator. | |
| Suggested integrations reviewed | Some Discovery patterns are listed as suggestions because they aren’t installed or active, and some Discovery patterns are listed but are not actively used. | Evaluate business need and consider implementing high-value suggested integrations. |
Final validation
Once all data integration checks are complete:
- Attribute coverage across integrations supports your HAM business outcome.
- CMDB records for hardware assets are accurate and complete.