Value builder

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read
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    Summary of Value builder

    The Value builder in the Software Asset Management (SAM) application helpssamuserrole users identify and prioritize functionalities that are not yet implemented or underutilized. It enables you to assess how close your instance is to maximizing SAM capabilities by tracking and managing Value builder tasks, which can be automatically generated or manually created. The dashboard supports filtering by domain and category to focus on relevant data and allows you to mark important tasks as favorites for better visibility. You can view up to 15 tasks at a time, with an option to see all tasks.

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    Use Case

    Value builder provides four donut chart widgets that visually indicate how fully your instance uses key SAM capabilities. For example, it highlights unused publisher packs by automatically creating tasks for them. Tasks can be prioritized or dismissed as needed, helping you systematically improve your SAM usage.

    Value builder Widgets and Their Purpose

    • SAM apps and plugins: Shows all SAM plugins and store applications available versus installed. Tracks completeness of installations.
    • Publisher pack utilization: Displays publisher packs available and their usage status. A pack is complete only if three criteria (Plugin enabled?, Usage found?, Entitlements created?) are all true. Incomplete packs automatically generate Value builder tasks.
    • Usage under management: Reflects usage of licensable products based on criteria (Usage found? and Entitlement created?). Usage found? requires detection of certain entities such as Discovery model or Client access record.
    • Value builder tasks by status: Lists tasks by their current state (New, In progress, Pending review, Closed complete), excluding those marked Closed Skipped.

    Task Management Features

    • Tasks can be filtered by status, including those in progress or marked as favorites.
    • Mark tasks as favorites to prioritize and track important improvements.
    • Dismiss tasks that are not relevant to your current priorities.
    • Access Success Guides through specific Value builder tasks designed to enhance your SAM knowledge.
    • Preview upcoming features with New Updates tasks to stay informed about future releases.

    Operational Details

    Value builder data and tasks are refreshed following scheduled jobs named SAM- Update value builder usage and SAM- Value builder content handler. Selecting sections of the donut charts takes you to detailed record lists, allowing deeper investigation and action.

    Maximize the usage of your Software Asset Management application capabilities by getting insights into integrations, playbooks, and other installations.

    Overview of the Value builder

    The sam_user role can identify and prioritize functionalities that haven't yet been implemented or aren't being used.

    The Value builder functionality enables you to perform the following actions:
    • Learn how close your instance is to maximizing the value of your Software Asset Management application.
    • Track Value builder tasks that are automatically generated when publisher packs aren't fully used and are identified as incomplete. You can also manually create Value builder tasks. For details see Create a Value builder task.
    • Filter the data by domain or category or you can filter by both domain and category. The filter applies to the entire dashboard, and when selected, displays only the data that matches the specific filter.
    • Prioritize or increase visibility of certain tasks by marking tasks as favorites.
    • Stay up to date and get a glimpse of the new features available in the upcoming release.

    You can view a maximum of 15 tasks in the Value builder section. To see additional tasks, click View all.

    Figure 1. Value builder dashboard

    Value builder in the Success Portal view.

    Use case for Value builder

    The Value builder displays four donut chart widgets to the sam_user role. Each widget shows you how far your instance is from fully using the Software Asset Management capabilities.

    For example, the Publisher pack utilization widget shows five publisher packs but only four are being used in your instance. A Value builder task automatically gets created for the additional publisher pack that is not being used and appears in the New Value builder tasks section. You can prioritize this task and click the star icon to add this task to your Favorites list. If you decide not to work on this task, you can click Dismiss to remove it from the New Value builder tasks section.

    Value builder widgets

    Select a donut chart widget to take you to the list view of records. For example, if you want to view the incomplete publisher pack records, select the incomplete part in the donut chart widget.

    All the widgets get refreshed and the value builder tasks are created after the following two scheduled jobs run:
    • SAM- Update value builder usage
    • SAM- Value builder content handler
    Widget Source Description
    SAM apps and plugins sam apps and plugins [samp_sp_apps_and_plugins]

    All Software Asset Management plugins and store applications that are available to use and how many haven't been installed on your instance.

    Complete indicates the store applications and plugins that are installed. Incomplete indicates the store applications and plugins that haven't yet been installed.

    Publisher pack utilization SAM Publisher Pack Utilization [samp_sp_publisher_pack_utilization]

    All publisher packs that are available for use and how many are actually being used.

    Complete indicates the publisher packs that are fully used. Incomplete indicates the publisher packs that aren't fully used.

    Utilization of a publisher pack depends on a criteria. If the value is true for all three details in the Usage details section of a publisher pack record, namely Plugin enabled?, Usage found?, and Entitlements created?, then the publisher pack is considered to be fully used and is set to be complete. If the value for even one of the three entities is false, then the publisher pack is considered to be not fully used and is set to be incomplete. Value builder tasks are automatically created for incomplete publisher packs.

    The criteria for Usage found? differs for each publisher pack. For details on the specific Usage found? criteria for each publisher pack, see Usage criteria for publisher packs.

    Usage under management SAM usage under management [samp_usage_under_management]

    Usage of all licensable products.

    Usage of licensable products depends on a criteria. If the value is true for both Usage found? and Entitlement created?, the product is considered to be used.

    The criteria for Usage found? differs for each product. For Usage Found? to be considered complete, any one of the following entities should be detected in your instance for a product.
    • Discovery model
    • Client access record
    • Subscription
    Value builder tasks by status SAM Value Builder Task [samp_sp_vb_task]
    All value builder tasks that are in the following states:
    • New
    • In progress
    • Pending review
    • Closed complete
    Note:
    Value builder tasks that are in the Closed Skippedstate aren't displayed.
    Value builder tasks (In Progress) SAM Value Builder Task [samp_sp_vb_task] Value builder tasks that are currently in progress.
    Value builder tasks (Favorites) SAM Value Builder Task [samp_sp_vb_task]

    Value builder tasks that are marked as favorites.

    Click the star icon in front of a value builder task, in the Value builder task section to mark it as a favorite.

    Value builder tasks (Success Guides) SAM Value Builder Task [samp_sp_vb_task] Value builder tasks that would enable you in accessing the Success Guides.
    New Value builder tasks SAM Value Builder Task [samp_sp_vb_task] All value builder tasks that are still in the New state and aren't favorites.
    New Updates SAM Value Builder Task [samp_sp_vb_task] Preview of the features in the upcoming release.