Installed with Hardware Asset Management

Several types of components are installed with activation of the sn_hamp plugin, including tables, user roles, and scheduled jobs.

Roles installed

Role title	Description	Contains roles
ham_admin	Grants full access to the respective features of the Hardware Asset Management application including the ability to Opt-in for the Content Service. This role is used for Hardware Asset Management.	inventory_admin catalog_manager report_user sn_hamp.ham_user asset procurement_admin
sn_hamp.ham_user	Manage hardware assets and reports. This role enables users to view, create, update, and delete hardware asset records, and to generate and view asset-related reports. This role is tailored for everyday asset management tasks.	asset

Granular roles

Table 1. Granular admin roles for Hardware Asset Management

HAM functionality	Granular admin role	Description
HAM licensing	sn_hamp.ham_system_admin	Provides access to: Edit Exclusion flag [ excluded_from_ham] value over asset HAM Resource Categories menu
Advanced Shipment Notification (ASN)	sn_hamp.ham_asn_admin	Provides access to: Import shipment notification and Import status UI options Read access to the Import template page
Zero touch request	asset_integration_admin	Provides access to: Create provider integration profile records in the Provider integration profile [sn_hamp_provider_int_profile] table Provider integration profiles list in the Asset operations view of the Hardware Asset Workspace
HAM Guided Setup	sn_hamp.ham_system_admin	Provides access to: HAM Guided Setup module Getting started page of Hardware Asset Management Guided Setup
HAM application properties	sn_hamp.ham_system_admin	Access to the following application properties: sn_hamp.enable_asset_action_validation_incident sn_hamp.enable_asset_action_validation_change_request sn_hamp.enable_asset_tag_serial_number_edits
HAM system properties	sn_hamp.ham_system_admin	Access to the following system properties: sn_hamp.update_assets_norm_model_name sn_hamp.enable_asset_action_validation_change_request sn_hamp.enable_asset_tag_serial_number_edits sn_hamp.enable_shipping_carrier_validation_asn glide.ui.sn_hamp_loaner_asset_order_activity.fields sn_hamp.enable_custom_category_licensing sn_hamp.model_lifecycle_phase_order sn_hamp.sn_ham_active_entitlements glide.sg.voice_search.enabled glide.ui.sn_hamp_asset_reclaim_task_activity.fields glide.ui.sn_hamp_ztr_task_activity.fields sn_itam_common.close_attestation_async sn_itam_common.sn_enable_indoormap_for_assets com.sn_itam.enable_flow_designer.transfer_order_line sn_itam_common.asset_tco_benchmark_threshold_percentage sn_itam_common.put_away_task.drop_off_location.delimiter com.sn_itam.enable_flow_designer.transfer_order
Important Actions in the Inventory view of the Hardware Asset Workspace	Admin role isn't required. The asset, inventory_admin, or ham_admin role is sufficient.	You can view the following important action cards in the Inventory view without the admin role: Inventory - Stale shipments Inventory - Carrier integration failures Inventory - Unmapped carrier profiles
Asset operations list in the Hardware Asset Workspace	sn_hamp.ham_system_admin	Provides access to the following lists in the Assets operations view: Asset warranty Carrier integration profiles
Loaner asset order	sn_hamp.ham_system_admin	Provides access to delete records in the Loaner Asset Order [sn_hamp_loaner_asset_order] table.
Shipment	asset_integration_admin	Provides write access to the Ignore stale check [ignore_stale_check] column in the Shipment [sn_itam_common_shipment] table.
Carrier integration	asset_integration_admin	Provides access to the Carrier Integration Profile [sn_itam_carrier_int_profile] table to perform the following tasks: Create carrier integration profiles View reports
Import assets	sn_hamp.ham_system_admin	Provides access to the sn_itam_common.receive_assets_batch_size system property and application property.
Attestation	Admin role isn't required. The asset or inventory_admin is sufficient.	Provides access to the following UI actions: Cancel attestation Cancel schedule
Contract renewal	contract_system_admin	Provides Write access to the sn_itam_common.sn_contract_enable_renewal_flow system property.
ITAM AI agents	asset_aia_admin	Provides access to read, write, delete, and report on the ITAM AI Agents Log [itam_aia_log] table.
Common Hardware Asset Management and Enterprise Asset Management tables	sn_hamp.ham_system_admin	Provides access to the following tables: RFID Connection Attributes [sn_itam_common_rfid_conn_attr] RFID Stage Asset [sn_itam_common_rfid_stg_asset] Repair order [sn_itam_common_repair_order] Repair order line [sn_itam_common_repair_orderline] Asset order [sn_itam_common_asset_order] Asset order line [sn_itam_common_asset_orderline] Loaner Asset Order [sn_itam_common_loaner_asset_order]

Scheduled jobs installed

Scheduled job	Description
HAM - Content Upload	Publishes the normalized hardware models.
HAM - Daily Job	Calculates number of hardware and consumable models for each model category, active life cycle phase for models, and sets client schedule pull-time.
HAM - Hardware Lifecycles	Generates hardware life cycles.
HAM - Hardware Normalization	Normalizes hardware and consumables models.
HAM - Loaner Asset Order Allocations	Allocates assets to Loaner Asset Orders.
HAM - Populate Licensing Data	Populates licensing details.
HAMP - Content File Manager	Job is triggered from the Manage Hardware Library.
Purge Asset Audits More Than Year Old or with More Than 10k Assets	Removes old asset audit records or asset audits with more that 10K assets.
[PA HAM] Daily collection job	Daily job that collects scores for different parameters.

Tables installed

Table	Description
Bundle [alm_bundle]	Details of bundle assets.
Asset Audits [sn_hamp_asset_audit]	Details of the asset audits.
Hardware Asset Reclamation Line [sn_hamp_asset_reclaim_line]	Details of the Hardware Asset Reclamation Lines created for each reclaimed asset.
Hardware Asset Reclamation Task [sn_hamp_asset_reclaim_task]	Details of the tasks created for each Hardware Asset Reclamation Line.
Asset RMA Task [sn_hamp_asset_rma_task]	List of RMA asset task records.
Hardware Asset Configuration [sn_hamp_configuration]	Configuration records of Hardware Asset Management.
HAM Content Audit [sn_hamp_content_audit]	Details of content values that changed.
Contract Renewal Request [sn_contract_renewal_request]	Stores all the contract renewal requests through the contract renewal workflow.
Contract Renewal Request Line [sn_contract_renewal_request_line]	Stores all the contract renewal request lines through the contract renewal workflow.
Contract Renewal Task [sn_contract_renewal_task]	Stores all the contract renewal request tasks through the contract renewal workflow.
Custom Device Type [sn_hamp_custom_hw_device_type]	List of custom hardware device type records.
Custom Hardware Manufacturer [sn_hamp_custom_hw_manufacturer]	List of custom hardware device manufacturer records.
Custom Hardware Product [sn_hamp_custom_hw_product]	List of custom hardware product records.
Custom Hardware Model Library [sn_hamp_custom_hw_prod_model]	List of custom hardware model library records.
Hardware Disposal Order [sn_hamp_hardware_disposal]	List of Hardware Disposal Order records.
Hardware Disposal Tasks [sn_hamp_hw_asset_disposal_task]	Details of the tasks associated with the Hardware Disposal Order flow.
Device Type [sn_hamp_hw_device_type]	List of hardware device type records. Important: You mustn't modify the records of this table.
Hardware Manufacturer [sn_hamp_hw_manufacturer]	List of hardware device manufacturer records.
Hardware Normalization Map [sn_hamp_hw_normalization_map]	Product details such as hardware product and hardware product model IDs.
Hardware Product [sn_hamp_hw_product]	Product details such as name of the product and type of device.
Hardware Model Library [sn_hamp_hw_product_model]	Product details such as product and model number.
Hardware Asset Refresh Line [sn_hamp_hw_refresh_line]	Hardware Asset Refresh Line details such as stage, requested item, replacement model, and replacement asset.
Refresh Line Tasks [sn_hamp_hw_refresh_line_task]	Details of Refresh Line tasks associated with the Hardware Asset Refresh Lines.
Import Staging [sn_hamp_import_template]	Template for importing assets and model records.
Hardware Lifecycle Definition [sn_hamp_lifecycle_definition]	Life cycle phase of a hardware or consumable model and the associated dates.
Loaner Asset Order [sn_hamp_loaner_asset_order]	List of Loaner Asset Order records.
Loaner Asset Task [sn_hamp_loaner_asset_task]	List of Loaner Asset Order task records.
Audits to Scanned Assets [sn_hamp_m2m_audit_asset]	List of audit records of scanned assets.
Planned Assets [sn_hamp_m2m_hw_asset_disposal]	Details of the assets included in Hardware Asset Disposal Orders.
Replacement Models [sn_hamp_m2m_ztr_replacement_model]	List of replacement records for Zero Touch Refresh models.
Manage Hardware Library [sn_hamp_manage_hw_library]	List of Hardware Library content import records.
Model Category Normalization Summary [sn_hamp_model_ctg_norm_summary]	Summary of normalization of model category.
HAM Resource Category [sn_hamp_resource_category]	Subscription unit ratio and other licensing-related details of each Resource category.
RMA Request [sn_hamp_rma_request]	List of RMA request records.
RMA Request Line [sn_hamp_rma_request_line]	List of RMA request line records of RAM requests.
HAM Success Activity [sn_hamp_success_activity]	List of HAM Success Activity records.
HAM Success Goal [sn_hamp_success_goal]	List of HAM Success Goal records.
Zero Touch Refresh Model [sn_hamp_ztr_refresh_model]	Details of refresh model records for the Zero Touch Refresh flow.
Zero Touch Refresh Request [sn_hamp_ztr_request]	List of Zero Touch Refresh request records.
Zero Touch Refresh Task [sn_hamp_ztr_task]	Details of tasks associated with the Zero Touch Refresh flow.
RFID asset [rfid_asset]	Stores the RFID information of assets.