Configure Cloud Cost Management for AWS

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Cloud Cost Management application is available on the ServiceNow Store.

    For more information, see Configuring Cloud Cost Management.

    General requirements and limitations

    • Cloud Cost Management isn't supported on mobile devices.
    • Values in reports might vary slightly from provider billing values due to currency conversion or rounding.

    Requirements and limitations for AWS

    • You must have AWS administrator permissions to work in the AWS Management console.
    • The Business hours, Unassigned resources, Unused resources, and Rightsizing recommendations features support Amazon Elastic Compute Cloud (EC2) virtual machine (VM), storage (volume and storage snapshots), and database resources.