Integrate Adobe Cloud using OAuth Server-to-Server credentials

Australia IT Asset Management

Release
australia
ft:locale
en-US
ft:publication_title
Australia IT Asset Management
ft:clusterId
itam
bundleId
itam
workflow
Technology
  • IT Asset Management
  • Software Asset Management
  • Exploring Software Asset Management
  • Software Asset Management overview
  • Software Asset Workspace
  • Software asset overview
  • License usage view
  • License usage publisher fields in workspace
  • License operations view
  • Software asset analytics view
  • SaaS overview dashboard in workspace
  • Discovered inventory dashboard
  • Normalization and content dashboard
  • Lifecycle management dashboard
  • Optimization and savings dashboard in workspace
  • Engineering License overview dashboard in workspace
  • Cloud simulator dashboard
  • Success portal view in Software Asset Workspace
  • Health check
  • Run a health check scan for Software Asset Management
  • Value builder
  • Create a Value builder task
  • Usage criteria for publisher packs
  • Success Guides
  • Microsoft 365 SaaS License Management success guide
  • Create a Microsoft 365 integration
  • Validate subscription, installation, and usage data
  • Import Microsoft 365 subscription entitlements
  • Reconcile for compliance
  • Identify savings opportunities
  • Microsoft 365 license optimization
  • IBM ILMT setup success guide
  • View all maturity items for Software Asset Management
  • Create success goals for Software Asset Management
  • Create success activities for Software Asset Management
  • Create a success goal category for software assets
  • Renewals calendar view
  • Overlapping usage view
  • Content lookup portal for Software Asset Management
  • Now Mobile app for Software Asset Management
  • Virtual Agent for software requests
  • Software Asset Management Content Service
  • Content updates for Software Asset Management
  • Software models and Software entitlements
  • Automatic creation of software models
  • Custom publisher part numbers (PPN)
  • Software Asset Management migration
  • Software model relationship to software installation
  • Software Component Model table
  • Software license metrics
  • Unlimited software licenses
  • Software discovery and normalization
  • Software discovery
  • Software normalization
  • Normalization suggestions for discovery models
  • Normalization of discovery models using machine learning
  • Duplicate software installations in the Software Asset Management application
  • Software Asset Management software suites
  • Software suites inference
  • Managing software suites
  • Suite inference rules for Adobe license metrics
  • Discovery models and software installations
  • File Signature Normalization
  • Product life cycles
  • Downgrade Rights
  • Allocating licenses to a user group
  • Software license maintenance
  • Microsoft Per Core licensing rules
  • Microsoft Per Core (with CAL) licensing rules
  • Software Asset Management health check
  • Reconciliation of licenses across global entities
  • Software reconciliation for compliance
  • Software reconciliation results
  • ELP report for grouping by consumption
  • Accurately reporting your software true-up cost
  • Software license compliance position
  • Determining compliance through Virtualization Adapter
  • Explanation of license rights post reconciliation
  • Software reclamation rules
  • Microsoft SCCM software usage
  • Software installation optimization and removal
  • Allocation management on Software Asset Management
  • Licensing support for Microsoft SQL Server enterprise on Server+ CAL
  • License usage analysis
  • Employee off-boarding process for asset reclamation
  • Windows Server cluster license optimization
  • Microsoft Server Infrastructure and License Consumption report
  • Bring your own license or subscription to the public cloud
  • Microsoft Windows and SQL Server infrastructure details reports
  • Core infrastructure suite (CIS) support for BYOL
  • Understanding your cluster infrastructure
  • Executive insights into KPIs using the Asset Management Executive dashboard
  • Cloud cost simulation
  • Software asset connections
  • Use Software Asset Management with Governance, Risk, and Compliance
  • Using Software Asset Management with Agent Client Collector
  • Use Software Asset Management and Application Portfolio Management to manage technology onboarding
  • Guided Experience for Lifecycle Reporting
  • Software Asset Management Guided Experiences
  • Use Software Asset Management with Contract Management Pro
  • Configuring Software Asset Management
  • Request Software Asset Management
  • Overwrite customizations for Software Asset Management migration
  • Configure SCCM for Software Asset Management
  • Using Software Asset Workspace
  • Create entitlements in workspace
  • Create maintenance entitlements in workspace
  • Create Microsoft SA entitlements
  • Import bulk entitlements in workspace
  • Install Software Asset Management Guided Experiences
  • Create entitlements using the guided walk-through
  • Create a software model in the Software Asset Workspace
  • Run software reconciliation in the workspace
  • Generate an Effective License Position (ELP) report
  • Create a software removal candidate in workspace
  • Reclaim software
  • Create a catalog request to reclaim assets
  • Close an asset reclamation request
  • Create and manage reports in workspace
  • View your cluster setup in 360 degrees
  • View calculations for your licenses in workspace
  • Create group allocations
  • Create device allocation
  • Copy user or device allocations
  • Create consumption rules
  • Link consumption rules to entitlements
  • Create a comprehensive lifecycle report using a guided experience
  • View discovered engineering licenses in workspace
  • View engineering license servers in workspace
  • Add custom software products in workspace
  • View custom software product suggestions in workspace
  • View license usage for your installations
  • Create averages for product life cycles in workspace
  • Use publisher add-on lifecycles in the Software Lifecycle Report
  • Manually override edition value in workspace
  • View normalization suggestions in the Software Asset Workspace
  • Manually normalize software discovery model
  • Revert normalization in the workspace
  • Create parent-child relationships between software products
  • View ECCN mappings
  • View or create software usage
  • View SAP engines in workspace
  • View SAP users in workspace
  • Create a custom named user type in workspace
  • Create custom SAP price lists in workspace
  • View SSO applications in workspace
  • View SSO groups in workspace
  • View SSO users in workspace
  • Create a software client access record in workspace
  • Create a resource value record
  • Create user subscriptions in the workspace
  • Create product workload mapping for CrowdStrike
  • View publisher part number (PPN) suggestions in workspace
  • Manage phase-wise Software Asset Management implementation
  • Set the domain-specific property to publish your software products
  • Publish a specific set of your software products
  • Remove published software products
  • Create product install conditions
  • Create or update an override license cost record
  • Create an unrecognized publisher integration mapping
  • Create an end of life (EOL) workflow request
  • Complete software EOL workflow request
  • Create demand to rationalize software applications
  • Create a demand requirement
  • Install Content library portal for Software Asset Management
  • Use manage contract repository agentic workflow
  • Configure the manage contract repository agentic workflow
  • Initiate metadata and obligation extraction
  • Review AI-extracted metadata and contract reminder date
  • Review AI-extracted obligations
  • Manage obligation tasks in the Software Asset Workspace
  • Create obligation record
  • Create an ad hoc obligation task in Software Asset Workspace
  • Using Software Asset Management classic
  • Create entitlements in Software Asset Management classic
  • Create maintenance entitlements in Software Asset Management classic
  • Create entitlements for Microsoft Software Assurance in Software Asset Management classic
  • Import bulk entitlements in Software Asset Management classic
  • Create software models in Software Asset Management classic
  • View normalization suggestions in Software Asset Management classic
  • View a software job result
  • Manually normalize a software discovery model in Software Asset Management classic
  • Manually override edition value in Software Asset Management classic
  • Discovered engineering licenses in Software Asset Management classic
  • Software license usage
  • Run software reconciliation in Software Asset Management classic
  • View software model results
  • Add a software removal candidate in Software Asset Management classic
  • Reconciliation and product results
  • Create averages for product life cycles in Software Asset Management classic
  • Add a software client access record in Software Asset Management classic
  • Add a custom software product in Software Asset Management classic
  • View PPN suggestions
  • Subscriptions for Software Asset Management
  • Managed IT Resource types
  • View license report for the IT Asset Management application
  • Supported software publisher licenses
  • Software Asset Management publisher pack for Adobe
  • Integrating with Adobe Cloud
  • Integrate Adobe Cloud using OAuth Server-to-Server credentials
  • Create a project and add APIs using OAuth
  • Create an Adobe Cloud integration profile using OAuth
  • Adobe subscription verification
  • Office 365 & Adobe Cloud dashboard in Software Asset Management classic
  • Publisher overview for Adobe Systems in the Software Asset Workspace
  • Software Asset Management publisher pack for Citrix
  • Create entitlements for Citrix
  • Software Publisher Analytics dashboard for Citrix in Software Asset Management classic
  • Publisher overview for Citrix Systems in the Software Asset Workspace
  • Software Asset Management publisher pack for IBM
  • Supported IBM license types
  • IBM PVU and RVU licenses
  • IBM user-based licenses
  • IBM virtual processor core (VPC) licenses
  • ILMT and BigFix Inventory integrations
  • Integrating using v2 APIs
  • Request the License Compliance
  • Transform maps for v2 APIs
  • View the peak usage of your IBM software products
  • View the peak usage of your IBM software products by device
  • View the devices that are running your IBM software products
  • Integrating using v1 APIs
  • Transform maps for v1 APIs
  • Setting up an integration using HTTPS
  • Create a connection to ILMT or BigFix Inventory
  • Validate your ILMT connection health
  • Authorized SAM Provider (ASP) integrations for IBM
  • Virtualization technologies and cloud platforms supported by ASP integrations
  • IBM licensing in VMware vSphere environments
  • IBM licensing in IBM LPAR infrastructures
  • IBM licensing in public cloud environments
  • Licensing for IBM Cloud Paks
  • Reconciliation for ASP integrations
  • Setting up an ASP integration
  • Request the IBM License Compliance for Software Asset Management application
  • License metrics added by the application
  • Request Anglepoint's IBM Licensing for Software Asset Management application
  • Upload the IBM software discovery catalog to your ServiceNow instance
  • Creating a connection for the Anglepoint integration
  • Create an API user for the Anglepoint integration
  • Configuring the API authentication method
  • Configure OAuth 2.0 authentication for the Anglepoint integration
  • Usage metrics for IBM software
  • Top IBM software using devices
  • View product classifications for your IBM components
  • Specify VMMs you are tracking licenses for
  • Deduplicating IBM software installations
  • Enable IBM reconciliation for specific domains
  • Verify the meta data for your IBM hosts
  • Software Publisher Analytics dashboard for IBM in Software Asset Management classic
  • Publisher overview for IBM in the Software Asset Workspace
  • Software Asset Management for Red Hat Enterprise Linux
  • Red Hat Enterprise Linux socket-pair based licensing
  • Red Hat Enterprise Linux core-based licensing
  • Red Hat Enterprise Linux entitlements
  • Publisher overview for Red Hat in the Software Asset Workspace
  • Software Asset Management publisher pack for Microsoft
  • Microsoft 365 integration
  • Supported Microsoft 365 license types
  • Integrating with Microsoft 365
  • Register a Microsoft Entra ID application
  • Service principal authentication for Power BI APIs
  • Configure updates on Microsoft 365 Admin Center
  • Create a Microsoft 365 integration profile
  • Microsoft 365 subscription information
  • Upload usage reports to your instance
  • Evaluating software usage activity for Microsoft 365 subscriptions
  • Evaluate Microsoft 365 compliance and optimization results
  • Update REST and OAuth endpoints for Microsoft Office 365 Government plans
  • Creating Microsoft 365 From SA and Add-on entitlements
  • Create Microsoft 365 From SA and Add-on entitlements in Software Asset Management classic
  • Create Microsoft 365 From SA and Add-on entitlements in the Software Asset Workspace
  • Creating reserve entitlements for Microsoft online services
  • Reserve entitlement in Software Asset Management classic
  • Create a reserve entitlement for Microsoft online services in the Software Asset Workspace
  • Automated license removal for Microsoft 365
  • SQL Server licensing in container deployments
  • Licensable Software Products Deployed on Containers report
  • Microsoft Server licensing on Hyper-V virtualization technology
  • SQL Server licensing in high availability configurations
  • Manage licenses for Visual Studio
  • Cost-based licensing optimization for Microsoft
  • Microsoft cost-based licensing optimization example
  • Licensing optimization report for Microsoft
  • Create preferred licensing assignments
  • Optimizing license consumption for SQL Server databases and components
  • Importing entitlements from an MLS
  • Import entitlements from MLS using Software Asset Management classic
  • Import entitlements from MLS using the Software Asset Workspace
  • Windows and SQL Server Infrastructure report
  • Microsoft dashboards in Software Asset Management classic
  • Publisher overview for Microsoft in the Software Asset Workspace
  • Supported Microsoft license types
  • Software Asset Management publisher pack for Oracle
  • Oracle licensing in partitioned environments
  • Oracle licensing in soft-partitioned environments
  • Oracle licensing in hard-partitioned environments
  • Oracle licensing in cloud environments
  • Oracle licensing in multitenant architectures
  • Oracle Multitenant option use cases
  • Oracle Database licensing for Standard Editions
  • Oracle Database options and management packs
  • Request Data Collection for Global Licensing and Advisory Services (GLAS) application
  • Feature mapping for Oracle Database options and management packs
  • Unreported Database Options Usage report
  • Oracle reconciliation
  • Set up domain-specific reconciliation properties for Oracle
  • Oracle Infrastructure report
  • Oracle DB Server Deployments per Agreement report
  • Software Publisher Analytics dashboard for Oracle in Software Asset Management classic
  • Publisher overview for Oracle in the Software Asset Workspace
  • Software Asset Management publisher pack for SAP
  • Tables installed with the SAP publisher pack
  • Set up SAP integration to establish a connection with SAP
  • Deploy the ABAP program for SAP
  • Create a WSDL for the SAP service
  • Create SAP users, roles, and authorizations
  • Select SAP clients to import data
  • Activate OData services and assign a system alias
  • Create a system user for OAuth
  • Configure an OAuth client in SAP
  • Configure roles for the OAuth user
  • Establish an SAP connection using basic authentication
  • Establish an SAP connection using OAuth 2.0
  • Create entitlements for SAP
  • Create software models for SAP
  • Create a custom SAP named user type
  • Map a role to a named user type
  • Create custom SAP price lists
  • Import custom SAP named user types
  • Import custom SAP price lists
  • SAP USMM-based optimization
  • User transaction activity for named user types
  • View active transaction codes for your SAP users
  • Self-declaring SAP engine license usage
  • Self declare engine license usage in Software Asset Management classic
  • Self-declare SAP engine license usage in the Software Asset Workspace
  • Software Publisher Analytics dashboard for SAP in Software Asset Management classic
  • Publisher overview for SAP in the Software Asset Workspace
  • Software Asset Management publisher pack for VMware
  • Software Publisher Analytics dashboard for VMware in Software Asset Management classic
  • Publisher overview for VMware, Inc. in the Software Asset Workspace
  • Engineering license management
  • Tables installed with engineering applications
  • Publisher overview for Bentley Systems in the Software Asset Workspace
  • SaaS License Management
  • Request SaaS License Management
  • Installed with SaaS License Management
  • SaaS License Management setup for large companies
  • SaaS Overview dashboard
  • Integrate with SaaS applications
  • Integrating with Adobe Workfront
  • Integrating with Aha!
  • Integrating with Asana
  • Integrating with Box
  • Integrating with Calendly
  • Integrating with Cisco Webex
  • Integrating with Confluence Cloud
  • Integrating with CrowdStrike
  • Integrating with Docusign
  • Integrate with Docusign at Organization level
  • Integrate with Docusign at Account level
  • Integrating with Dropbox
  • Integrating with Google Workspace
  • Integrating with GitHub
  • Integrate with GitHub Enterprise Cloud
  • Integrate with GitHub Enterprise Server
  • Integrating with GoTo
  • Integrating with Jira Software Cloud
  • Integrate with Jira Software Cloud using basic authentication
  • Integrate with Jira Software Cloud using OAuth 2.0
  • Integrating with Looker
  • Integrating with Microsoft Dynamics 365 and Power Apps
  • Integrating with Miro Enterprise
  • Integrating with monday.com
  • Integrating with PagerDuty
  • Integrating with Rally
  • Integrating with Roadmunk
  • Integrating with Salesforce CRM
  • Integrating with Salesforce Marketing Cloud
  • Integrate Salesforce Marketing Cloud using basic authentication
  • Integrate Salesforce Marketing Cloud using OAuth 2.0
  • Setting up an SFTP user account in Salesforce Marketing Cloud
  • Integrating with SAP Ariba
  • Integrating with SAP S/4HANA Cloud Public Edition
  • Integrating with SAP SuccessFactors
  • Integrating with Slack
  • Integrating with SmartRecruiters
  • Integrating with Smartsheet
  • Integrating with SurveyMonkey
  • Integrating with Tableau Cloud
  • Integrating with Trello
  • Integrating with Workday
  • Integrate with Workday using Basic Authentication
  • Integrate with Workday using OAuth 2.0
  • Integrating with Workplace from Facebook
  • Integrating with Zendesk
  • Integrating with Zoom
  • Integrate with SSO providers
  • Integrating with Microsoft Entra ID
  • Integrating with Okta
  • Playbook for SaaS integrations
  • Create a Salesforce CRM integration
  • SaaS License Connections
  • Create a custom spoke
  • Create a custom integration profile
  • Create a data stream action to get users
  • Create a subflow to get users
  • Create a data stream action to get user activity
  • Create a subflow to get user activity
  • Create an action to remove a user
  • Create a subflow to reclaim a user
  • Create a subflow to get license consumption
  • Publish a custom integration profile
  • Create a store app for a custom integration
  • Viewing your SaaS and SSO subscriptions
  • Viewing SSO subscription information
  • Create an SSO group software model mapping
  • Review a software reclamation rule
  • Reclaiming user subscriptions
  • Reclaim user subscriptions in Software Asset Management classic
  • Reclaim SurveyMonkey user subscriptions in Software Asset Management classic
  • Reclaim monday.com user subscriptions in Software Asset Management classic
  • Reclaim Roadmunk user subscriptions in Software Asset Management classic
  • Reclaim user subscriptions in the Software Asset Workspace
  • Reclaim SurveyMonkey user subscriptions
  • Reclaim monday.com user subscriptions
  • Reclaim Roadmunk user subscriptions
  • Create a child alias to set up multiple integration profiles
  • Create child alias to configure Cisco Webex integration profiles
  • Create child alias to configure Confluence Cloud integration profiles
  • Create child alias to configure Jira integration profiles
  • Associate a user with subscription records
  • Disconnect SSO apps
  • Delete an integration profile
  • Subscription identifiers for SaaS and SSO applications
  • Subscription exclusions for SaaS and SSO applications
  • Software Spend Detection
  • Request Software Spend Detection
  • Software Spend Detection Overview dashboard
  • Opt in to Content Service
  • Content Service for Software Spend Detection
  • Import financial transactions
  • Manually update transactions
  • Installed with Software Spend Detection
  • Software Asset Management administration
  • Enable sharing information with Software Asset Management content service
  • Exclude software assets on CIs
  • Engineering license servers
  • Add a software pattern normalization rule
  • Add a software reclamation rule
  • Create a custom file rule to manually define file sets
  • Configure third-party discovery sources
  • Remove uninstalled software from the Software Installation table
  • Create a reclamation rule to import Microsoft SCCM usage data
  • Add a custom part number
  • Add a custom license metric
  • Custom license metric example script
  • Specify resource values for your custom license metrics
  • Refresh processor definitions
  • Migrate software installations
  • Revert Software Asset Management customizations
  • Manage Software Library
  • Platform Analytics Solution for Software Asset Management classic
  • Software Asset Analytics dashboard
  • Software Asset Management dashboard
  • Normalization and Content Service dashboard
  • Engineering License Overview dashboard
  • Software Asset Management references
  • Components installed with Software Asset Management Professional
  • License agreement types
  • Software Asset Management properties
  • Microsoft SCCM software usage plugin
  • License calculation for SAP cloud use types
  • License usage breakdown for CrowdStrike products
  • Discovery models fields
  • Software installation fields
  • Normalization statuses
  • License metrics for Microsoft products
  • Licensing rules for BYOL and BYOS
  • Software model fields
  • Group allocations fields
  • Software model metric attributes
  • Subscription downgrade configuration condition
  • Software entitlement fields
  • Software model results license metric results fields
  • Software storage usage fields
  • Software subscription fields
  • Entitlement import error fields
  • Entitlement import error actions
  • Impact of different license types on software reconciliation
  • Publisher optimizations for SAP
  • Publisher optimizations for Red Hat
  • Publisher optimizations for Microsoft
  • Publisher optimizations for Adobe
  • Microsoft Core License Optimization Reports fields
  • Maturity item details
  • Maturity stages of your Software Asset Management program
  • SAM Success Goal Details
  • Sample payload for generic software install records
  • Sample payload for Oracle software install records
  • Sample payload for VMware software install records
  • Sample payload for Citrix software install records
  • Sample payload for BYOL
  • SAM Success Activity
  • SaaS detection report
  • Scheduled jobs for Microsoft 365
  • Scheduled jobs for Adobe
  • Reclamation rules for SaaS and SSO applications
  • Reclamation rules for Microsoft 365 integration
  • Reclamation rules for Adobe integration
  • Microsoft 365 Apps Usage Reports
  • Subscription downgrade configuration
  • Pricing model for Oracle Java SE Universal
  • Software EOL request fields
  • User device license consumption fields
  • User resolution rule fields
  • Domain separation and Software Asset Management
  • Domain separation and lifecycle reports
  • Quick start tests for Software Asset Management
  • Now Assist for Software Asset Management (SAM)
  • Explore
  • Supporting information for Now Assist for Software Asset Management (SAM)
  • Configure
  • Install
  • Skill inputs and triggers for Now Assist for Software Asset Management (SAM)
  • Use agentic workflows
  • Help manage software request workflow
  • Evaluate software removal candidates agentic workflow
  • Use generative AI skills
  • Generate publisher compliance summaries by using Now Assist for Software Asset Management (SAM)
  • Generate product compliance summaries by using Now Assist for SAM
  • Generate recommended actions for products by using Now Assist for SAM
  • Generate troubleshooting guidance for SaaS and SSO integrations by using Now Assist for SAM
  • Automate user resolution for SaaS license management using Now Assist for SAM
  • Extract entitlements from software contracts using Now Assist for SAM
  • Hardware Asset Management
  • Explore
  • AI in Hardware Asset Management
  • Supporting information
  • Agentic workflows
  • Generative AI skills
  • Hardware Asset Management subscription
  • Hardware Asset Management licensing
  • Licensing framework for HAM solutions
  • Hardware Asset Management license exclusion
  • Hardware Asset Workspace
  • Hardware asset overview
  • Asset analytics view
  • DaaS provider view
  • Inventory view
  • Asset estate view
  • Model management view
  • Content lookup portal
  • Procurement view
  • Contract management view
  • Success portal view
  • Asset operations view
  • Asset Management Executive Dashboard
  • Analytics and Reporting Solutions for Hardware Asset Management
  • Asset and CI management
  • Use HAM advisor
  • Set up advisor
  • Manage HAM opt-in and opt-out categories
  • Get started with dashboard setup
  • Edit model category selection
  • Monitor HAM data quality
  • Improve HAM data quality
  • Analyze data integrations
  • Review
  • Evaluate
  • Data integration checklist
  • Analyze CMDB settings
  • HAM data indicators
  • Product Instance feature in HAM
  • Asset life-cycle automation
  • Hardware Model Normalization
  • Hardware Asset Management flow customization
  • Return Merchandise Authorization
  • Integrating Zebra technology RFID system
  • Asset bundles
  • Asset reclamation
  • Asset donation
  • Pre-allocated assets
  • Pallet assets
  • Loaner assets
  • Advanced Shipment Notification (ASN)
  • Integration with Lenovo for asset warranty details
  • Zero Touch Refresh
  • Third-party carrier application
  • Asset Total Cost of Ownership
  • Manage onboarding of hardware products using Application Portfolio Management
  • Fix defective assets
  • Inventory picking
  • Asset put away
  • Zero Touch request flow
  • Asset Attestation
  • Receiving hardware and consumable assets at stockrooms
  • Asset performance reports
  • Approximated life cycle
  • Configure
  • Install Hardware Asset Management
  • Applying the CSDM guidelines to Hardware Asset Management
  • Configure Now Assist for HAM
  • Install
  • Use
  • Analyze hardware assets with generative AI
  • Work with hardware normalization
  • Opt-in to the Hardware Asset Management Content Service
  • Import and export content data
  • Create a hardware or consumable model
  • Copy a hardware model from the Content lookup portal
  • Normalize hardware and consumable models
  • Revert normalization of hardware and consumable models
  • Add a custom product
  • Add a custom hardware model
  • Manage asset bundles from your inventory
  • Manage your inventory through pallet assets
  • Create pallet assets
  • Add assets to a pallet
  • Remove assets from a pallet
  • Delete pallet assets
  • Using pallet assets for managing inventory
  • Manage loaner assets
  • Request a loaner asset
  • Prepare, deploy, and reclaim loaner assets
  • Donate assets to charity organizations
  • Create an Asset Donation Order
  • Approve or reject an Asset Donation Order
  • Process an Asset Donation Order
  • Add a charity organization for donating assets
  • Use Advanced Shipment Notification
  • Manage RMA requests
  • Submit an RMA request
  • Closing an RMA request
  • Create an inventory stock order request
  • Create a disposal order
  • Resale hardware assets
  • Bulk update asset resale values
  • Fulfilling hardware asset requests
  • Fulfill hardware asset requests by using an agentic workflow
  • Fulfill hardware asset requests manually
  • Audit hardware asset inventory
  • Create an audit record in the Hardware Asset Management application
  • Create an audit record using the ServiceNow Agent app
  • Single scan inventory audit
  • Multi scan inventory audit
  • Close an asset remediation task
  • Create an asset from the inventory audit screen
  • View audit results
  • View deprecated audit records
  • Request a Hardware Asset Refresh
  • Manage expiring lease contracts
  • Return your leased hardware asset
  • Buy out your leased hardware asset
  • Extend your lease contract
  • Reclaim hardware assets
  • Submit an asset reclamation request
  • Close an asset reclamation request
  • View RFID information of assets
  • Calculated lifecycle templates
  • Create Calculated lifecycle templates
  • Associate a hardware model
  • Create a internal lifecycle
  • Receive asset warranty details from Lenovo
  • Connect to the Lenovo Warranty API
  • Track Lenovo asset warranty details
  • Manage stockrooms
  • Create a stockroom
  • Delete a stockroom with assets
  • Delete a stockroom with no assets
  • Create a new stockroom type
  • View stockroom details
  • Associate a stockroom with service locations
  • Remove service locations
  • Exclude a stockroom from service locations
  • Link stockrooms into a distribution channel
  • Exclude a stockroom from distribution channels
  • Create a stock rule
  • Configure a stockroom for AI agent sourcing
  • Manage the receiving of assets at stockrooms
  • Receive a hardware asset at a stockroom
  • Receive inbound shipment asset
  • Import assets using a template
  • Manage stockrooms with inventory reports
  • Identify asset replacement options
  • Identify model supply and demand in a stockroom
  • Identify supply for open demands
  • Track shipments using the integration framework
  • Integration script include
  • Connect to a shipping carrier application
  • Remove a shipping carrier from an integration profile
  • Create a carrier integration profile
  • View the carrier integration profile details
  • Test the integration with the carrier API
  • Create a shipping carrier record
  • View hardware asset shipment details
  • Stale shipments
  • Continue to track delayed shipments
  • Track a hardware asset shipment
  • Track asset location using indoor maps
  • Assess performance of Hardware Asset Management
  • Create a success goal
  • Create HAM success activities
  • Create a success goal category
  • View HAM maturity items
  • Manage refresh of assets using Zero Touch Refresh
  • Service Exchange configuration for Zero Touch Refresh
  • Trigger the assignment of a remote task
  • Activate the remote task definitions
  • Configure replacement models for a refresh model
  • Request a hardware asset refresh through Zero Touch Refresh
  • Fulfill a Zero Touch Refresh Fulfillment Request
  • Process a Zero Touch Refresh request
  • Acknowledge receipt of an asset on a mobile device
  • Acknowledge receipt of an asset through the Core UI
  • Configure the Total Cost of Ownership of assets
  • Create a task rate card
  • Create a labor rate card
  • Create a TCO report
  • Create a TCO report source
  • Manage and monitor hardware asset performance
  • Configure settings to monitor asset KPIs
  • Opt in to hardware asset performance KPI tracking
  • Create an operational schedule for hardware assets
  • Map hardware assets to an operational schedule
  • Monitor hardware asset performance KPIs
  • View total time worked on a hardware asset
  • Manage Hardware Asset Management subscriptions
  • Opt-in or opt-out of HAM license resource categories
  • View the HAM license report
  • Exclude assets
  • Zero Touch request flow
  • Configure Service Exchange
  • Use Scratchpad feature
  • Manage Service Catalog items
  • Define flow for catalog items
  • Create variables for catalog item
  • Associate a catalog item with a remote record producer
  • View the variables of a remote record producer
  • Request a hardware asset through the Zero Touch request flow
  • Fulfill a provider task
  • Acknowledge received assets
  • Create a provider integration profile
  • Script Include for Scratchpad updates
  • View submitted hardware asset requests
  • Manage asset repair in stockrooms
  • Request repair of defective assets
  • Request asset repair from Service Catalog
  • Create repair orders in the Inventory view
  • Request repair using the Repair option
  • Repair order fulfillment in the Hardware Asset Workspace
  • Fulfill repair orders using an agentic workflow
  • Fulfill repair orders manually
  • View open repair orders for your stockroom in the Hardware Asset Workspace
  • Troubleshoot assets requested for repair in the Hardware Asset Workspace
  • Complete the repair asset task in the Hardware Asset Workspace
  • Evaluate the repaired asset in the Hardware Asset Workspace
  • Bulk close asset repair tasks in the Hardware Asset Workspace
  • Cancel a repair order in the Hardware Asset Workspace
  • Cancel a repair order line in the Hardware Asset Workspace
  • Record time worked on asset repair tasks
  • Record repair task time automatically
  • Record repair task time manually
  • Pause a repair task
  • Pick assets in the Hardware Asset Workspace
  • Enable the asset pick tasks for a stockroom
  • Add aisles and spaces to a stockroom
  • View open asset pick tasks
  • Manage hardware asset tasks using the Mobile Agent application
  • Manage hardware asset repair tasks
  • View hardware asset repair tasks
  • Start work on a asset repair task
  • Record time spent on asset repair task
  • Pause a hardware asset repair task
  • Record time spent manually
  • Close a hardware asset repair task
  • Manage hardware asset pick tasks
  • Start work on asset pick task
  • Record time spent on asset pick task
  • Pause a hardware asset pick
  • Locate and pick assets
  • Manage asset put away using the ServiceNow Agent application
  • Put away assets
  • Manage asset put away for stockrooms
  • Enable the asset put away task
  • View open put away tasks
  • Create an Asset put away task
  • Close an Asset put away task
  • Audit assets using Asset Attestation
  • Playbook for asset attestation
  • Create an asset attestation or a schedule using the playbook
  • Resume work on an asset attestation
  • Create an asset attestation in the Inventory view
  • Create an asset attestation schedule
  • Create an attestation for a hardware asset
  • Confirming the assigned serialized hardware assets
  • Confirm the assigned assets using the Now Mobile app
  • Confirm the assigned assets on the Employee Center portal
  • Raise issue related to your asset on the Employee Center portal
  • View attestations for a serialized hardware asset
  • View open asset attestations
  • Cancel an asset attestation
  • Cancel an attestation schedule
  • View open remediation tasks
  • Complete the remediation task
  • Acknowledge receipt of assets on the Employee Center portal
  • Update associated Decision tables for HAM flows
  • Reference
  • Domain separation and Hardware Asset Management
  • Quick start tests for Hardware Asset Management
  • Hardware Asset Workspace roles
  • Stockroom types
  • Installed with Hardware Asset Management
  • Asset record fields
  • Consumable model fields
  • Asset audit fields
  • Audit results
  • Hardware model details
  • Model lifecycle form
  • Hardware disposal order stages
  • Components installed with Hardware Model Normalization
  • HAM Success Goal Details
  • HAM Success Activity
  • Maturity item details
  • Maturity stages of your Hardware Asset Management program
  • Task closures that create shipment records
  • Remote task definition inbound and outbound fields
  • Decision tables for Hardware Asset Management flows
  • Service Catalog variable form fields
  • Asset put away task fields
  • Read-only and client script modifiable fields
  • HAM integrations
  • Hardware Asset Management integration with Zero Touch Mobility
  • Now Assist for Hardware Asset Management (HAM)
  • Device as a Service
  • Configuring DaaS
  • Install Hardware Asset Management for DaaS
  • Managing inbound asset orders for DaaS assets
  • Create an inbound asset order
  • Create an inbound asset order line
  • Select an asset
  • Pick the selected asset
  • Prepare the picked asset
  • Ship the prepared asset
  • Receive the shipped asset
  • Managing RMA response orders for DaaS assets
  • Create an RMA response order
  • Create an RMA response order line
  • Assess the RMA asset
  • Schedule a visit to the customer site
  • Evaluate the RMA asset
  • Repair the RMA asset
  • Evaluate the repaired asset
  • Ship the asset to the DaaS provider
  • Receive asset
  • DaaS reference
  • Components installed with Hardware Asset Management for DaaS
  • Asset Management
  • Exploring Asset Management Workspace
  • Hardware asset overview
  • Inventory view
  • Asset estate view
  • Model management view
  • Contract management view
  • Example Asset Management process
  • Using Asset Management
  • Mobile app for Hardware Asset Management
  • ServiceNow Agent app
  • Now Mobile app
  • Work with Asset and CI
  • Create assets
  • Retire assets
  • Delete assets
  • Map asset and CI fields
  • Map asset state and CI install status
  • Map asset state and CI hardware status
  • Manage various assets through asset classes
  • Create an asset class
  • Create license assets
  • Set asset states and substates
  • Add depreciation to an asset
  • Create fixed assets
  • Consumables life cycle
  • View consumable assets
  • Create consumable assets
  • Consume consumable assets
  • Return consumable assets to stockrooms
  • Dispose of consumable assets
  • Stockrooms
  • Stock rules
  • Manage pre-allocated assets
  • Create pre-allocated assets
  • Allocate a pre-allocated asset
  • Split a pre-allocated asset
  • Manage transfer order
  • Transfer order flow
  • Transfer order tasks
  • Create a transfer order
  • Create transfer order line
  • Close transfer order line task
  • Perform bulk updates for transfer order lines
  • Delete a transfer order
  • Delete a transfer order line
  • Return items received in a transfer order
  • Customize transfer order line tasks
  • Create a customized template task
  • Create a template subtask
  • Transfer order line asset tracking
  • Transfer order line asset tracking of non-consumables
  • Transfer order line asset tracking consumables
  • Use Organization Management
  • Reference
  • Domain separation and Asset Management
  • Quick start test for Asset Management
  • Installed with Asset Management
  • Installed with Model Management
  • Transfer order line fields
  • Summary of transfer order line tasks
  • Read-only and client script modifiable fields
  • Enterprise Asset Management
  • Explore
  • Enterprise Asset Workspace
  • Enterprise asset overview
  • Asset analytics view
  • Inventory view
  • Enterprise asset estate view
  • Enterprise model management view
  • Procurement view
  • Contract and lease management view
  • Asset operations view
  • Work management view
  • Enterprise model normalization view
  • Admin center view
  • Configurable workspaces
  • Roles to class mapping for configurable workspaces
  • Enterprise Asset Management data model
  • Enterprise model and asset classes
  • Model categories
  • Model classification
  • Model types
  • Multi-component models and assets
  • Asset groups
  • Linear assets
  • AI in Enterprise Asset Management
  • Indoor maps
  • Mobile Agent application
  • Configure
  • Install Enterprise Asset Management
  • Install EAM Demo Data
  • Configure and activate agentic workflows
  • Manage tabs
  • Manage model categories
  • Create a source
  • Import classification codes
  • Create a classification code
  • Manage failure and resolution codes
  • Create a source
  • Import failure and resolution codes
  • Create a failure or resolution code
  • Create a site for asset groups
  • Manage linear asset types
  • Manage stockroom types
  • Configure roles to class access
  • Create a calibration category
  • Create a quality standard
  • Create a service frequency
  • Create a calibration attribute library
  • Configuring asset TCO
  • Configure task rate cards
  • Configure labor rate cards
  • Create expense lines for closed tasks
  • Configuring risk
  • Create values for risk likelihood
  • Create values for risk impact
  • Create values for risk scores
  • Configuring KPI monitoring settings
  • Opt in to track enterprise asset performance
  • Create an operational schedule
  • Map enterprise assets to an operational schedule
  • Configuring shipping
  • Create a shipping carrier
  • Script include for shipping carrier integrations
  • Integrate with a shipping carrier
  • View integration profiles for shipping carriers
  • Associate a shipping carrier with an integration profile
  • Remove a shipping carrier from an integration profile
  • Test the integration profile for a shipping carrier
  • Configure a knowledge article
  • Configure the Google Maps integration for linear assets
  • Opt-in to the Enterprise Asset Management Content Service
  • Configure Field Service Management settings for the Work management view
  • Managing enterprise models and assets
  • Create and manage enterprise models
  • Create a multi-component model
  • Create enterprise models
  • Create enterprise model components
  • Add a substitute model for an enterprise model
  • Add calibration attributes to an enterprise model
  • Clone calibration attributes to an enterprise model
  • Enterprise Asset Management normalization
  • View the enterprise model hierarchy in the Enterprise Asset Workspace
  • Manage enterprise model life cycles
  • Create Calculated model lifecycle templates in the Enterprise Asset Workspace
  • Auto-generate model lifecyle details using template
  • Create and manage enterprise assets
  • Create a multi-component asset
  • Create enterprise assets
  • Create linear assets
  • Create segments for linear assets
  • Associate a discrete asset to a linear asset
  • Find linear asset relationships
  • Create pallet assets in the Enterprise Asset Workspace
  • Add assets to a pallet in the Enterprise Asset Workspace
  • Remove assets from a pallet in the Enterprise Asset Workspace
  • Using pallet assets to manage your asset inventory in the Enterprise Asset Workspace
  • Update enterprise assets that have unknown enterprise models
  • Swap assets for parent multi-component asset
  • Select assets for user-assembled asset
  • Release assets from the parent asset
  • Create additional child assets
  • Create a TCO report in Enterprise Asset Workspace
  • Create a TCO report source in Enterprise Asset Workspace
  • Add calibration attributes to an enterprise asset
  • Clone a calibration attribute to an enterprise asset
  • Asset conditions
  • Create condition templates for condition attributes
  • Define condition attributes on enterprise models and assets
  • Create an asset group in Enterprise Asset Management
  • Create an asset subgroup in Enterprise Asset Management
  • Add assets to an asset group or subgroup
  • Create consumable assets in Enterprise Asset Workspace
  • Use consumable assets in Enterprise Asset Workspace
  • Dispose consumable assets in Enterprise Asset Workspace
  • Create an asset onboarding process
  • View an automatically created onboarding task
  • Track assets using indoor maps in the Enterprise Asset Workspace
  • Use Advanced Shipment Notification in Enterprise Asset Management
  • View and add enterprise asset shipments
  • Zebra MotionWorks RFID integration for Enterprise Asset Management
  • View the asset hierarchy in the Enterprise Asset Workspace
  • View the Asset task time summary report
  • Asset performance reports
  • Monitor enterprise asset performance with Asset KPIs report
  • Bulk import of your enterprise models and assets
  • Import enterprise models and assets in workspace
  • Create a multi-asset onboarding process
  • Managing enterprise asset move orders
  • Submitting an enterprise asset move order
  • Submit an enterprise asset move order through the Service Catalog
  • Submit a move order in the Asset operations view
  • Add enterprise assets to a move order
  • Remove enterprise assets from a move order
  • Completing an enterprise asset move order
  • Complete the Prepare task for a moving enterprise asset
  • Complete the local move for an enterprise asset
  • Complete the shipment for a moving enterprise asset
  • Onboarding multiple enterprise assets in the Enterprise Asset Workspace
  • Create an onboarding order for enterprise assets in the Enterprise Asset Workspace
  • Add details of the enterprise assets to an onboarding order
  • Normalizing enterprise models
  • Import and export content data for Enterprise Asset Management
  • Create custom enterprise model type
  • Create custom enterprise model library
  • Create custom enterprise product models
  • Revert normalization
  • Normalizing firmware for OT assets
  • Import and export content data for firmware
  • Create a custom UNSPC classification
  • Create a custom firmware product
  • Create a custom firmware version
  • View firmware models discovered on your Operational Technology (OT) assets
  • Create a custom CPE mapping for firmware
  • Create a firmware model
  • Normalize the firmware manually
  • Revert normalization of firmware models
  • Create knowledge articles for firmware models
  • Create lifecycle definitions for firmware models
  • Managing incidents in Enterprise Asset Management
  • Create an Enterprise Asset Management incident
  • Resolve and close an Enterprise Asset Management incident
  • Managing enterprise asset inventory and contracts
  • Create and manage enterprise asset inventory
  • Create stockroom for enterprise assets
  • Add a distribution channel to a stockroom in the Enterprise Asset Workspace
  • Associate a stockroom with service locations
  • View stockroom details in the Enterprise Asset Workspace
  • Create a stock rule for enterprise assets
  • Stockroom audit access by role
  • Audit enterprise asset inventory
  • Close an enterprise asset remediation task
  • Create a disposal order in the Enterprise Asset Workspace
  • Create a transfer order in Enterprise Asset Workspace
  • Create transfer order lines in Enterprise Asset Workspace
  • Complete transfer order line tasks
  • Request a loaner asset in Enterprise Asset Workspace
  • Prepare, deploy, and reclaim loaner assets
  • Return Merchandise Authorization (RMA)
  • Submit an RMA order
  • Closing an RMA order
  • Complete the Prepare task for an RMA order line
  • Complete on-site repair tasks
  • Complete off-site replacement or repair tasks
  • Managing recalled enterprise assets
  • Submit a recall order for your enterprise assets
  • Acknowledge enterprise assets in the recall order
  • Completing a recall order for your enterprise assets
  • Complete the Prepare task for a recalled enterprise asset
  • Complete the Notation task for a recalled enterprise asset
  • Repair a recalled asset on-site
  • Repair a recalled asset off-site
  • Receive replacement assets
  • Retire recalled assets
  • Close an enterprise asset reclamation request
  • Manage repair of defective assets in your stockroom in the Enterprise Asset Workspace
  • Request repair of defective enterprise assets
  • Request repair of enterprise assets using Service Catalog
  • Create a repair order in the Inventory view
  • Request a repair using the Repair option
  • Fulfilling repair orders in the Enterprise Asset Workspace
  • Fulfill repair orders using an agentic workflow
  • Fulfill repair orders manually
  • View open repair orders for your stockroom in the Enterprise Asset Workspace
  • Troubleshoot assets requested for repair in the Enterprise Asset Workspace
  • Complete the repair asset task in the Enterprise Asset Workspace
  • Evaluate the repaired asset in the Enterprise Asset Workspace
  • Bulk close asset repair tasks in the Enterprise Asset Workspace
  • Cancel a repair order in the Enterprise Asset Workspace
  • Cancel a repair order line in the Enterprise Asset Workspace
  • Record time worked on asset repair tasks in the Enterprise Asset Workspace
  • Record time worked on a repair task automatically in the Enterprise Asset Workspace
  • Record time worked on a repair task manually in the Enterprise Asset Workspace
  • Pause a repair task in the Enterprise Asset Workspace
  • Manage enterprise asset picking
  • Enable the Asset pick task for your stockroom in the Enterprise Asset Workspace
  • Add aisles and spaces to a stockroom in the Enterprise Asset Workspace
  • View the open enterprise asset pick tasks for your stockroom
  • Putting away enterprise assets
  • Enable the asset put away task for your stockroom in the Enterprise Asset Workspace
  • View open put away tasks for your stockroom in the Enterprise Asset Workspace
  • Create an Asset put away task in the Enterprise Asset Workspace
  • Close an Asset put away task in the Enterprise Asset Workspace
  • Manage the receiving of assets at stockrooms in the Enterprise Asset Workspace
  • Receive an enterprise asset at a stockroom in the Enterprise Asset Workspace
  • Receive assets from inbound shipments at stockroom
  • Import and receive assets in bulk at your stockroom in the Enterprise Asset Workspace
  • Manage stockrooms with inventory reports in the Enterprise Asset Workspace
  • Identify suitable replacement options for assets in the Enterprise Asset Workspace
  • Identify the supply and demand for models
  • Identify the supply for open demands
  • Create and manage contracts for enterprise assets
  • Create a contract for your leased enterprise assets
  • Managing expiring contracts for leased enterprise assets
  • Begin the lease-end process
  • Complete the Planning task
  • Return a leased enterprise asset
  • Buy out a leased enterprise asset
  • Extend the lease contract for an enterprise asset
  • Managing work orders for your enterprise assets
  • Create a work plan for your enterprise assets
  • Create a planned work schedule for your work plan
  • Create a maintenance plan for your enterprise assets
  • Create a maintenance schedule
  • Create a work order for an enterprise asset
  • Create a work order task for an Enterprise Asset Management work order
  • Create a checklist for an Enterprise Asset Management work order or work order task
  • Create a part requirement
  • Create a part requirement for a multi-component asset
  • Create dependencies for an Enterprise Asset Management work order task
  • Manage assets in a work order task
  • Shut down assets for maintenance
  • Start up assets after maintenance
  • Move enterprise assets to maintenance state
  • Managing work for your enterprise assets
  • Source parts for an Enterprise Asset Management work order or work order task
  • Close the Confirm asset task
  • Complete and close the Pick Up task for an enterprise asset
  • Complete and close a work order for an enterprise asset
  • Bulk closure of work order tasks
  • Remediate an unsuccessful enterprise asset calibration
  • Schedule condition evaluations
  • Perform condition evaluation in the Workspace
  • Review the asset condition results
  • Create a template for your Enterprise Asset Management work orders
  • Create a checklist template for your Enterprise Asset Management work orders
  • Delivering enterprise assets
  • Create a Drop off task for enterprise assets
  • Drop off enterprise assets at a stockroom
  • Verify assets received through Drop-off task
  • Record time worked on Drop off and Receive tasks
  • Record time worked manually
  • Pause a Drop off task or Receive task for enterprise assets
  • Perform condition evaluation from the Mobile Agent application
  • Asset work order plans
  • Create a work order plan template
  • Create a work order plan
  • Using Service Catalog for Enterprise Asset Management requests and flows
  • Fulfilling enterprise asset requests
  • Fulfill enterprise asset requests by using an agentic workflow
  • Fulfill enterprise asset requests manually
  • Request an enterprise asset refresh
  • Replace aged enterprise assets
  • Create an asset resale flow
  • Create a catalog request for onboarding multiple assets
  • Enterprise asset reclamation
  • Create a catalog request to reclaim enterprise assets
  • Managing enterprise assets and tasks using the Mobile Agent application
  • Create an enterprise asset in the Mobile Agent application
  • Look up enterprise assets using the Mobile Agent application
  • Manage enterprise asset inventory audit using the ServiceNow Agent app
  • Create an enterprise audit record using the ServiceNow Agent app
  • Single scan inventory audit
  • Multi scan inventory audit
  • Create an enterprise asset from the inventory audit screen
  • Verify and depart enterprise assets for disposal
  • Manage an Enterprise Asset Management task using the Mobile Agent application
  • View your tasks using the Mobile Agent application
  • Assign a group task to yourself using the Mobile Agent application
  • Start working on tasks using the Mobile Agent application
  • Record time worked on a task using the Mobile Agent application
  • Pause a task using the Mobile Agent application
  • Record time worked manually
  • Initiate a request to source parts for work order tasks
  • Close a Pick Up Asset task using the Mobile Agent application
  • Take action on an enterprise asset using the Mobile Agent application
  • Close a work order
  • Create a checklist for work order tasks
  • View knowledge articles about work order tasks
  • Add work notes to the work order tasks
  • Shutdown assets for maintenance
  • Start up assets after maintenance
  • Move enterprise assets to maintenance state
  • Manage enterprise asset repair tasks using the Mobile Agent application
  • Start working on a repair task
  • Record time worked on a repair task
  • Pause an enterprise asset repair task using the Mobile Agent application
  • Record time worked manually
  • Close an enterprise asset repair task using the Mobile Agent application
  • Manage enterprise asset pick tasks using the Mobile Agent application
  • Start working on an asset pick task
  • Record time worked on pick up tasks
  • Pause an enterprise asset pick task using the Mobile Agent application
  • Locate and pick enterprise assets
  • Manage enterprise asset put away using the ServiceNow Agent application
  • Put away enterprise assets using the ServiceNow Agent application
  • Manage Drop off tasks
  • Create a Drop off task
  • Verify assets received through Drop-off task
  • Procuring enterprise assets
  • Source requests from Enterprise Asset workspace
  • Enterprise Asset Management reference
  • Domain separation and Enterprise Asset Management
  • Components installed with Enterprise Asset Management
  • OT Asset Workspace roles
  • Asset fields for enterprise assets
  • Asset audit fields for enterprise assets
  • Audit results
  • Enterprise model categories and corresponding classes
  • Mandatory fields in the bulk import spreadsheets
  • Normalization status for enterprise models
  • Model fields for Enterprise Asset Management
  • Contract fields for Enterprise Asset Management
  • Maintenance plan fields for Enterprise Asset Management
  • Maintenance schedule fields for Enterprise Asset Management
  • Work plan fields for Enterprise Asset Management
  • Work plan schedule fields for Enterprise Asset Management
  • Expense line fields for Enterprise Asset Management
  • Fields inherited from a parent asset group to a sub group
  • Enterprise asset disposal order stages
  • Terminology for linear assets
  • Scheduled jobs and tables for firmware model normalization
  • Asset put away task fields
  • Industry-specific EAM solutions
  • Enterprise Asset Management for Healthcare
  • Install Enterprise Asset Management for healthcare
  • Installed with Enterprise Asset Management for Healthcare
  • OT Asset Management
  • OT Asset Management licensing
  • View the license report for the OT Asset Management application
  • Install OT Asset Management
  • Installed with OT Asset Management
  • OT Asset Workspace
  • Asset and CI sync for OT assets
  • Enterprise Asset Management for Data Center and Network Asset Management (DCNAM)
  • Install Enterprise Asset Management for DCNAM
  • Installed with Enterprise Asset Management for DCNAM
  • Critical Environment Asset Workspace
  • Enterprise Asset Management for DCNAM licensing
  • View your subscription consumption
  • Enterprise Asset Management for Providers
  • Install Enterprise Asset Management for Providers
  • Installed with Enterprise Asset Management for Providers
  • Managing RMA response orders for defective DaaS assets
  • Create an RMA response order
  • Create an RMA response order line
  • Completing an RMA response order
  • Complete the RMA assessment task
  • Complete the Schedule task
  • Complete the Evaluate RMA asset task
  • Complete the Repair asset task
  • Complete the Evaluate asset task
  • Complete the Ship task
  • Complete the Receive asset task
  • Managing inbound asset orders for requested DaaS assets
  • Create an inbound asset order
  • Create an inbound asset order line
  • Completing an inbound asset order
  • Complete the Asset selection task
  • Complete the Asset pick task
  • Complete the Asset prepare task
  • Complete the Asset ship task
  • Complete the Receive task
  • Expanded Model and Asset Classes
  • Install Expanded Model and Asset Classes
  • Verify successful installation
  • Create interoperability mappings
  • Cloud Cost Management
  • Exploring Cloud Cost Management
  • Cloud Cost Management Infra Stack
  • Cloud Cost Management Workspace
  • Cloud Cost Management overview
  • Spend analytics
  • Budget view
  • Spend dashboard view
  • Operations view
  • Admin view
  • Visibility into Cloud Cost Management KPIs using the Asset Management Executive Dashboard
  • Discovering your cloud resources for use
  • Reservation or Saving plans
  • Rightsizing resources
  • Rightsizing analysis for AWS
  • AWS only – Rollback on failed Rightsizing attempts
  • Rightsizing analysis for Microsoft Azure
  • Rightsizing analysis for Google Cloud
  • Unused resources
  • Unused resources analysis for AWS
  • Unused resources analysis for Microsoft Azure
  • Unused resources analysis for Google Cloud
  • Business hours
  • Unassigned resources
  • Cloud budgets
  • Cloud service categories in Cloud Cost Management
  • Tags and tag categories
  • Configuring Cloud Cost Management
  • Install Cloud Cost Management
  • Install Cloud Cost Management Infra Stack
  • Upgrade Cloud Cost Management
  • Configure Cloud Cost Management for AWS
  • Configuring access to CI data on your account
  • Proxy server configuration for your Cloud Cost Management MID Server
  • Add an AWS service account
  • Create an AWS IAM user policy for Cloud Cost Management
  • Add an AWS GovCloud service account
  • Create AWS Gov accounts mapping
  • Set up access to AWS billing and usage data
  • Create AWS credentials
  • Create a record of AWS credentials in Cloud Cost Management
  • Enable cost allocation in AWS for Kubernetes cluster
  • Schedule and manage the Billing Download jobs
  • Add a CI class type for billing data accuracy
  • Cancel an AWS Billing download job
  • Processing AWS billing jobs with Assume role authentication
  • Schedule and manage the Cloud Cost Management jobs that download AWS price sheets
  • Cancel an AWS Price sheet download job in Cloud Cost Management
  • Configure Cloud Cost Management for Microsoft Azure
  • Configuring access to CI data on your Microsoft Azure account
  • Proxy server configuration for your Cloud Cost Management MID Server
  • Set up access to Microsoft Azure billing and usage data
  • Create a Microsoft Azure service principal
  • Add a Microsoft Azure government service account
  • Add a Microsoft Azure service account
  • Add the Enrollment Reader role to the Microsoft Azure service principal
  • Add the Billing Profile Reader role to the Azure service principal
  • Create a record of Microsoft Azure credentials in Cloud Cost Management
  • Create exports on the Azure portal
  • Schedule and manage Azure billing download jobs
  • Cancel an Azure Billing download job in Cloud Cost Management
  • Configure the chunk size of Microsoft Azure billing blob
  • Schedule and manage the Cloud Cost Management jobs that download Microsoft Azure price sheets
  • Cancel an Azure Price sheet download job in Cloud Cost Management
  • Configure Cloud Cost Management for Google Cloud
  • Configuring access to CI data on your Google Cloud account
  • Proxy server configuration for Cloud Cost Management MID Server
  • Add a Google Cloud service account
  • Setup roles for Google Cloud billing download
  • Set up access to Google Cloud billing and usage data
  • Create a Google Cloud billing account
  • Create Google API credentials
  • Enable cost allocation in Google Cloud for Kubernetes cluster
  • Schedule and manage the Billing Download jobs for Google Cloud
  • Add a CI class type for billing data accuracy
  • Cancel a Google Cloud Billing download job
  • Schedule and manage the Cloud Cost Management jobs that download Google Cloud price sheets
  • Cancel a GCP Price sheet download job in Cloud Cost Management
  • Using Cloud Cost Management
  • Reduce resource cost with Reservation Plans
  • Resize resources with Rightsizing
  • Configure Rightsizing operations
  • Specify rate discounts for accurate pricing for Rightsizing recommendations
  • Define a metric threshold
  • Schedule resources to be rightsized
  • Move a resource to a different Rightsizing job
  • Exclude a resource from Rightsizing analysis
  • View or edit scheduled and completed Rightsizing jobs
  • Manage unused resources
  • Configure Unused resources operations
  • Schedule unused resources to be powered off or terminated
  • Move a resource to a different Unused resources job
  • Exclude a resource from Unused resources analysis
  • View or edit scheduled and completed Unused resources jobs
  • Improve resource usage with Business hours
  • Configure Business hours operations
  • Create Business hours schedule
  • Define or update a Business hours policy
  • Manage cloud budgets
  • Manage Cloud Cost Management subscriptions
  • Managed IT Resource types
  • View the license report for the Cloud Cost Management application
  • Assign service accounts to an insights_owner
  • Update or reassign insights_owner privileges
  • View the service accounts owned by an insights_owner
  • Exclude a resource from all Cloud Cost Management reports
  • Remove a resource from the Excluded Resources list
  • Create and update a tag category
  • Add or update a tag value for an AI Service tag category
  • Create or update a shared cost allocation policy
  • Set up or update preferred currency options
  • Choose preferred currency for cost and usage data
  • Compare MetricBase data with spend data
  • Cloud Cost Management reference
  • Domain separation and Cloud Cost Management
  • Cloud Cost Management roles
  • Components installed with Cloud Cost Management
  • System properties for Cloud Cost Management
  • Cloud service categories in Cloud Cost Management for Amazon AWS Cloud services
  • Cloud service categories in Cloud Cost Management for Microsoft Azure services
  • Cloud service categories in Cloud Cost Management for Google Cloud services
  • List of Budget policy creation fields
  • List of Shared cost allocation policy fields
  • List of default tag categories
  • List of default Cloud categories for AI services
  • Supported CI class types for Amazon AWS Cloud services
  • Supported CI class types for Microsoft Azure services
  • Supported CI class types for Google Cloud services
  • Asset Audit Response
  • Explore
  • AI in Asset Audit Response
  • Asset Governance Workspace
  • Asset governance overview
  • Audit Workspace
  • Configure
  • Install Asset Audit Response
  • Managing audit engagements
  • Requesting evidence
  • Fulfilling evidence requests
  • Fulfill evidence requests
  • Reference
  • Installed with Asset Audit Response
  • Domain separation and Asset Audit Response
  • Contract Management
  • Use the Asset Contract Overview module
  • Components installed with Contract Management
  • Tables installed with Contract Management
  • User roles installed with Contract Management
  • Script includes installed with Contract Management
  • Client scripts installed with Contract Management
  • Business rules installed with Contract Management
  • Contract renewal workflow
  • Create a contract renewal request
  • Renew multiple child contracts
  • Supply contract renewal information
  • Add or remove assets for a contract renewal
  • Add or remove entitlements for a contract renewal
  • Update terms and conditions
  • Add rate cards to the new contract
  • Review contract renewal details
  • Approve or reject a contract renewal request
  • Receive a purchase order for contract assets
  • Results of canceling a contract renewal process
  • Contract approval flow
  • Contract Management use
  • Contract life cycle
  • Contracts
  • Create a contract
  • Create a software maintenance contract example
  • Add an asset to a contract
  • Add a user to a contract
  • Add a configuration item to a contract
  • Add a document to a contract
  • Adjust a contract
  • Renew a contract
  • Cancel a contract
  • Verify contract administrator assignment for notification
  • Send the contract for approval
  • Approve or reject a contract
  • View approval history on contracts
  • Terms and conditions
  • Create a terms and conditions record
  • Add terms and conditions to a contract
  • Build a terms and conditions document within a contract
  • Create a contract rate card
  • Contract Rate Card form
  • Create a new expense line
  • Generating expense lines based on assets or users
  • Add a user or asset to a contract
  • Create a rate card and assign a user or asset
  • Configure rate card expense generation
  • View contract expense lines
  • Monitor a contract
  • Run a contract report
  • Condition check definitions
  • Define a condition check
  • Domain separation and Contract Management
  • Procurement
  • Procurement roles
  • Procurement workflows
  • Use the Procurement Overview module
  • Activate Procurement
  • Components installed with Procurement
  • Business rules installed with Procurement
  • Client scripts installed with Procurement
  • Script includes installed with Procurement
  • Tables installed with Procurement
  • User roles installed with Procurement
  • Sourcing items in a service catalog request
  • Create a purchase order from a request
  • Create a transfer order from a request
  • Source requests from local stockrooms
  • Add an assignment from a request
  • Procurement purchase order management for assets
  • Track a request from the service catalog
  • Cancel a request from the service catalog
  • View and edit a catalog task
  • Create a purchase order
  • Create a purchase order line item
  • Purchase order status
  • Purchase order expected delivery date
  • Cancel a purchase order
  • Cancel a purchase order line item
  • Reorder a purchase order
  • Reorder a purchase order line item
  • Create an asset and reserve it for the requester
  • Receive assets
  • Receive an asset
  • Create a receiving slip
  • Create a receiving slip line
  • Consumable assets
  • Integrating with external procurement applications
  • Install Asset Management - Procurement Integration
  • Components installed with Asset Management - Procurement Integration
  • Domain separation and Asset Management - Procurement Integration
  • Integrating with Coupa
  • Create a Coupa integration profile
  • Create a requisition on Coupa through Procurement application
  • Reference data synchronization
  • Deleting an external procurement application integration profile
  • Domain separation and Procurement
  • Product Catalog
  • Components installed with Product Catalog
  • Tables installed with Product Catalog
  • Roles installed with Product Catalog
  • Script includes installed with Product Catalog
  • Client scripts installed with Product Catalog
  • Business rules installed with Product Catalog
  • Models
  • Model form fields
  • Create hardware models
  • Add compatible models to a hardware model
  • Add substitute models to a hardware model
  • Create consumable models
  • Bundled models
  • Add model components to a bundle
  • Remove model components from a bundle
  • Publish bundled models to product catalog
  • Software models
  • Create application models
  • Work order models
  • Models created for VMware support and Amazon EC2
  • Add skills to a model
  • Publish models to the hardware or software catalog
  • Delete models
  • Vendor catalog items
  • Synchronize information
  • Create a vendor catalog item
  • Link an item to the hardware catalog
  • Link an item to the software catalog
  • Publish an item to the hardware catalog
  • Publish an item to the software catalog
  • View a vendor list
  • Product catalog items
  • Create a product catalog item
  • Activate a product catalog item
  • Deactivate a product catalog item
  • Import a Product Catalog item
  • Model categories
  • View model categories
  • Create model categories
  • Create assets manually
  • Edit model categories
  • Delete model categories
  • Domain separation and Product Catalog
  • IT Asset Management content request process
  • Create IT Asset Management content request
  • Licensing for IT Asset Management
  • Subscription summary for IT Asset Management application
  • View license report for the IT Asset Management application

Integrate Adobe Cloud using OAuth Server-to-Server credentials

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Integrate your ServiceNow® instance with Adobe Cloud services by using OAuth Server-to-Server credentials by following the steps.

    1. Create a project and add APIs using OAuth
    2. Create an Adobe Cloud integration profile using OAuth
    Back to home page