Pause a hardware asset repair task using the Mobile Agent application

Record a break from a repair task for the hardware assets using the Mobile Agent application if you’re not continuing to work on it.

Before you begin

After you start work on the repair task, start recording the time by tapping the Start Timer in the Details tab.

Role required: asset

About this task

You can resume the task when you start working on it again. The system automatically tracks and calculates the actual time taken to complete the task even though the work was interrupted.

Procedure

1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.
   The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task you want to pause isn't displayed, tap See all.
4. Optional: Filter or sort the task view.
   • To filter your tasks, tap the Filter icon and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
   • To sort your tasks, tap the Filter icon (), tap Sort by, and select the fields by which to sort your tasks.
5. Tap the task record that you want to pause.
6. On the Details tab, tap Pause.
   On the Details tab, the Pause option changes to Resume.
7. Tap Resume when you’re ready to work on the activity again.

Result

Each time you pause or resume work on the repair task, the actual time you worked on the task is automatically calculated. An entry for the time worked is created in the Time worked section of the Related tab.

Related tasks

• Record time worked on a hardware asset repair task manually using the Mobile Agent application