Now Assist speeds up incident resolution. Get AI-powered summaries, smart reply suggestions, and auto-generated notes in one workspace.
Now Assist IT Incident Resolution Empower your IT teams to move quickly to support the business. Now Assist allows them to act faster by automating incident summaries, recommending replies, and generating resolution notes—all within the same workspace.
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Incident Summarization Generate concise summaries with key events, timelines, and resolution steps. Streamline handoffs, improve stakeholder communication, and deliver faster, smoother incident resolution. Video CTA Watch Now Resolution Notes Generation Create clear, consistent resolution notes in a standardized format. Save time and improve knowledge transfer. Video CTA Watch Now Work Notes Generation Produce clear, standardized work notes with key details, actions, and context. Deliver seamless handoffs between human agents. Video CTA Watch Now
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