Configure, Price, Quote (CPQ)
Sell more and close deals faster. Use our AI-powered CPQ to simplify and accelerate sales across all channels, no matter how complex.
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Configure Price Quote (CPQ)
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Benefits
Use Cases
Related Products
Resources
How does CPQ work?
ServiceNow® CPQ uses a powerful logic engine and AI to handle complex rules and pricing in real time. A flexible, API-first design fits into any sales process, with no coding needed.
Powering 85% of the Fortune 500®
Benefits of CPQ
Accelerate the sales cycle
Guide sellers through configuration and deliver accurate pricing. Quote faster, close more deals and help sellers spend more time with their customers.
Drive revenue in any channel
Tap into multiple revenue sources with consistent and accurate quotes across direct sales, partner portals and ecommerce.
Manage CPQ with ease
Simplify rule, pricing and configuration management with no-code, point-and-click administration.
Use cases for CPQ
Guided configuration
Help sellers, partners and customers build the right solutions fast. AI-guided selling flows help simplify the most complex configurations.
BOM and downstream data extraction
Extract data from any screen, form or image to use it instantly in your workflows.
Subscriptions and deal modelling
Quote subscriptions, recurring services, ramped deals, renewals and bundles easily, with flexible models for any sales motion.
Optimised pricing
Apply pricing, discounts and approvals dynamically. Make quotes more accurate and competitive while you align to business rules.
Additional use cases
Self‑service quoting anywhere
Empower customers and partners to build accurate quotes online while your sales team uses the same system to keep every transaction fast and aligned.
Agile admin for agile sales
Make real-time CPQ updates to quickly respond to sales needs and market changes. Add products, adjust pricing or change logic without waiting for IT.
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Resources
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Documentation
Product Catalog Management
Order Management Business Portal
Press Release
ServiceNow Acquires Logik.ai
Webinar
Optimising Lead-to-Renewals: Use CPQ in a Cohesive Journey
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