Explore RaptorDB, ServiceNow's high-performance database that's designed for speed and scale, optimising workflow performance on the Now Platform.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    RaptorDB
     
    
    
        
        
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        A next-gen database designed for speed and scale
        
    
        
            
    
        
            RaptorDB is a high-performance hybrid transactional and analytical processing (HTAP) database built for ServiceNow workloads. It helps both your employees and 
AI agents gain insights from workflows so they can take action, all within a single platform.
        
 
    
    
    
        
        
    
         Benefits of RaptorDB
        
    
        
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Get faster response times 
        
    
        
            
    
        
            Take immediate action by running analytics, loading reports and filtering lists up to 27x quicker1.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Gain overall performance
        
    
        
            
    
        
            Speed your overall ServiceNow transaction times by up to 53%2.   
        
    
        
        
    
    
    
    
    
    
        
        
    
        Scale your workflows
        
    
        
            
    
        
            Increase transactional throughput by up to 3x1 so you can support more users and workflows. 
        
    
        
        
    
    
    
    
    
    
        
    
 
    
    
        
    
    
    
    
    
        
        
    
        
            
    
        
            1 ServiceNow benchmark of RaptorDB Professional vs. MariaDB
 2 RaptorDB Professional vs. MariaDB for a global hotel and resort company
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        HTAP architecture
        
    
        
            
    
        
            Combine transactional processing and analytics on a single platform to reduce costs and eliminate the extract, transform and load (ETL) process.  
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Integrated column-store index
        
    
        
            
    
        
            Automatically index and compress your largest datasets. Speed reporting and get faster responses to ad-hoc queries. 
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Built-in parallel processing
        
    
        
            
    
        
            Execute multiple tasks quickly and simultaneously on a single system that can handle heavy traffic and large datasets. 
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Multi-dimensional analysis
        
    
        
            
    
        
            Perform real-time, multi-dimensional drill-downs into your data. Uncover deeper, actionable insights and hidden patterns with always-on analytics and custom filtering.  
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Explore related products and capabilities
        
    
        
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        ServiceNow AI Agents
        
    
        
            
    
        
            Power all your workflows, AI and analytics with real-time access to data from any source.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Workflow Data Fabric
        
    
        
            
    
        
            Power all your workflows, AI and analytics with real-time access to data from any source.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Performance Analytics
        
    
        
            
    
        
            Anticipate trends, prioritise resources and continuously improve with real-time analytics. 
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Configuration Management Database (CMDB)
        
    
        
            
    
        
            Track the dependencies and relationships of supported IT services to maintain continuity. 
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Common Services Data Model (CSDM)
        
    
        
            
    
        
            Realise the full value of ServiceNow AI Platform investments with a data model for service delivery.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Now Assist
        
    
        
            
    
        
            Boost productivity and efficiency across your organisation with generative AI.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Vulnerability Response
        
    
        
            
    
        
            Align business context with asset, risk and threat intelligence for a swift response. 
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        IT Operations Management (ITOM)
        
    
        
            
    
        
            Connect your Kafka environment to ServiceNow workflows at scale.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
    
    
        
        
    
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        Talk to an expert
        
    
        
            
    
        
            Connect with us to put AI to work and discover how you can get the speed and scale you need for your ever-growing workloads. 
        
    
        
        
            
                 
    
    
        
        
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