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Accelerate your time to value with ServiceNow training

We offer an expansive portfolio of training offerings across IT, HR, Customer Service, and other departments that cover the Now Platform®. Whether you are just getting started or ready to expand your skills and knowledge of ServiceNow, we can show you how to work quickly and maximise your utilisation.

Learn what's available in our technical training catalogue.

Now Learning

A new one‑stop‑shop for ServiceNow training and certification. Discover a mix of live classes, simulators, virtual classes, assessments, certifications, and more to propel your career.

Choose the training that’s best for you

Instructor-led training catalogue

  • Filter and explore our training courses by:
  • •   Job role
  • •   Product
  • •   Format

Custom training and adoption services

  • Learn how to use the ServiceNow apps that are deployed in your company.

Certification exams

Delta Exam information

Stay current with our Delta Exam programme. It certifies that you've mastered the new features offered in the latest ServiceNow release and know how they interact with existing functionality.

ServiceNow micro-certification

Micro‑certifications validate your expertise in newer or niche areas with non‑proctored exams.

Certification Verification portal

Share your list of ServiceNow certifications with others. Our Certification Verification system lets anyone search to discover which certifications you have.

Explore more


Authorised training partners (ATPs)

Use certified instructors who have passed rigorous testing on our curriculum and products.


Certification guide

Learn more about product‑based certifications for administrators, developers and implementers.


ServiceNow learning paths

Explore ServiceNow’s learning paths for implementers, system administrators, developers, and applications specialists.


Bridging the skills gap

The ServiceNow NextGen Programme provides real‑world experience for transitioning workers.

Frequently Asked Questions

Certification FAQs

Find answers to our most common certification questions.

Technical training portfolio

Learn what's available in our technical training catalogue.