Shift your Services and Operations teams from creating incidents to addressing actionable alerts.
Maximise uptime with problem identification, collaboration and resolution in a single workspace.
Improve task focus and the overall employee experience with personalised, configurable views.
Improve task focus and the overall employee experience with personalised, configurable views.
Manage incidents, changes and alerts easily to increase service and operations teams’ productivity.
Collaborate instantly across service operations and other teams instantly to resolve issues faster.
Personalise your instance for greater efficiency based on critical alerts and incidents.
Simplify adoption and use with new guided setup and agent onboarding.
Let end users adjust display settings (e.g. compact mode) and colour themes (e.g. dark mode).
Use data visualisation styling to translate new and classic reports into one dashboard experience.
Use data visualisation styling to translate new and classic reports into one dashboard experience.
Service Operations Workspace is available with these ServiceNow products.