Put AI to work for your nonprofit One platform to streamline your nonprofit operations, from donations and volunteers to programme delivery, so your team can focus on what matters most.  Get White Paper Read Transformation Blog ServiceNow for Nonprofits Contact Sales Solutions Customers Grants Featured Resources FAQ
Discover dedicated solutions for nonprofits Use AI to scale your resources, create efficiencies and personalise experiences. Read Ebook
Unify IT Operations
One AI Platform to power your operations and mission Modernise and connect your IT systems by bringing AI, data and workflows together to cut costs, reduce manual work and direct more resources to focus on your mission.  Read Story
Manage Constituent Relationships
AI-powered CRM for nonprofit mission delivery Unite donors, volunteers and beneficiaries on one platform—automating workflows and delivering personalised constituent experiences. Get Analyst Paper
Employee and Volunteer Experiences
Smarter recruitment and faster onboarding  Improve every step of the employee and volunteer journey with automated task management and faster case resolution.  Read Story
Programme and Service Delivery
Transform beneficiary and field services  Enable AI-powered self-service, coordinate field teams and manage resource allocation to deliver timely and reliable beneficiary experiences.  Read Story
Measure Mission Impact
Real-time insights for data-driven decisions  Visualise, monitor and report on operational performance and programme impact with real-time dashboards to demonstrate progress and build stakeholder trust.  Learn More Watch Demo
Our customers are making an impact More Stories Expediting the path from donor to patient UNOS serves the donor and transplant community with streamlined organ matching operations. Video CTA Read Story Improving child healthcare and nutrition Ndlovu Care Group tackles malnutrition in rural South Africa through better data tracking. Video CTA Watch Video Read Story Simplifying property management for everyone RNIB launches an accessible Property Service Desk for blind and partially sighted staff and residents. Video CTA Read Story Transforming access to career coaching with AI CareerVillage.org equips learners and job seekers for success with an AI-powered career coach. Video CTA Read Story Harnessing scalable IT to drive efficiency Community Living Toronto leverages consistent, scalable IT services to enhance staff productivity. Video CTA Read Story 2025 grant recipients and partners ServiceNow.org empowers nonprofits with tailored solutions and guidance to enhance digital transformation for greater impact. Read Blog Investing in our communities $27M+ Total social investment in 2024 69K+ Employee volunteer hours 10K+ Nonprofits supported Featured resources Learn more about ServiceNow offerings, events and communities. See the ServiceNow AI Platform Learn how our platform helps drive growth and reduce costs. Video CTA Community engagement See how ServiceNow is making an impact in our communities. Video CTA AI Essentials for Nonprofits Learn AI fundamentals, adopt it responsibly and use AI tools to solve real nonprofit challenges.​ Video CTA Attend an event Learn from ServiceNow AI experts, connect with industry leaders and peers and bring new breakthroughs to life. Video CTA
Frequently asked questions Expand All Collapse All How can nonprofits use AI?
ServiceNow puts AI to work for people by freeing up time to make a bigger impact. By adopting the power of AI for nonprofits, the ServiceNow AI Platform enables organisations to create custom AI tools to meet the needs of employees, beneficiaries, volunteers and donors. From AI Agents to Now Assist, organisations can offload routine work, streamline processes for beneficiaries and make decisions quicker with automated resolutions and real-time data.
What types of nonprofit software solutions are available?

ServiceNow.org provides tailored nonprofit software solutions on the ServiceNow AI Platform to support digital transformation across nonprofits and foundations. Empower your workforce and enhance beneficiary experiences with solutions that foster collaboration and stronger communication. With strategic IT management, organisations can ensure seamless operations and enhance overall efficiency. Utilise supply and asset management to inform decisions that ensure resources are leveraged to their fullest potential.

See how our customers are putting ServiceNow to work for their missions.
Why should nonprofit organisations use software to manage their operations?
Organisations are at an inflection point where decisions to incorporate technology solutions will begin to impact their ability to deliver on their mission. Our research shows that 92% of nonprofits agree that digital experiences aren’t meeting their needs. Technology-empowered nonprofits are reporting better decision-making, reduced costs and greater employee productivity as a result of digital transformation. By adopting software for nonprofits and leveraging the power of AI to enable staff to focus more time on making a positive impact, organisations will be able to do more good.
What are some of the benefits of nonprofits using software?
Nonprofit digital transformation is mission critical. By incorporating technologies that enable organisations to streamline operations, improve data management and leverage AI to expand accessibility, organisations can spend more time doing the work that matters most. Incorporating the right software and digital strategy can help organisations more effectively serve their communities.
How can you ensure that your software meets your nonprofit’s needs?
ServiceNow.org has a dedicated team of experts to support nonprofits and foundations by creating access to tailored software solutions for nonprofits that will help them accelerate their missions. We work closely with organisations to understand their needs and impact goals. With products and solutions ranging from IT service management to customer service management, field service management and more, our AI-powered platform can digitally transform your organisation.
Get in touch with ServiceNow.org Find out how we can help advance your mission. Connect Now