Enterprise Asset Management (EAM) Automate the full lifecycle of physical business assets with prescriptive workflows. Gain complete visibility at scale and make data-driven decisions to control CapEx and OpEx from planning to disposal.   View Demos Get Data Sheet
EAM Overview 
One platform for enterprise automation Improve processes, make data-driven decisions and control expenditures from a modern mobile experience. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.  Explore AI Platform
Featured apps and capabilities for EAM EAM groups key applications and capabilities into packages that can scale with you as your needs change. Enterprise Asset Lifecycle Management Implement strategic plans, risk scoring and financial control access across the lifecycle. Enterprise Asset Estate Oversee a diverse range of enterprise asset types in a single system. Operational Technology Asset Management Automate the full lifecycle of OT assets with prescriptive workflows across functions. Multi-Component Assets Define relationships to manage assets and their components. Enterprise Asset Inventory Management Optimise asset inventory across all warehouse and stockroom locations. Planned Maintenance Create and manage enterprise asset maintenance plans. Indoor Mapping for Assets Track assets using precise and accurate location information. Asset Total Cost of Ownership Maximise asset value with comprehensive cost analysis of asset ownership and management. Enterprise Asset Catalogue Provide a single place for employees to request assets. Enterprise Asset Work Management Initiate and assign planned or ad-hoc work orders along with parts requirements. Asset Onboarding and Offboarding Streamline siloed processes for onboarding and offboarding assets with automated workflows. Contract and Renewal Management Renew enterprise asset contracts in one workspace, with guided actions at every step. Performance Analytics for EAM Monitor performance to identify areas for improvement and detect potential issues. Asset Reservations Reserve and manage assets for temporary use with prescriptive workflows. Asset Inventory Audits Track and reconcile enterprise asset inventories at every site. Asset Calibration Schedule, execute and track the progress of asset calibrations. Load More
Do more with Enterprise Asset Management Combine EAM with other products and apps to create a powerhouse technology platform. Optimise technology spend and mitigate risk.   Discover Solutions
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Explore further Dive into overview articles on a variety of topics related to EAM. Learn About ServiceNow See All Articles What is enterprise asset management? What is inventory management? What is generative AI?
Benefits
Benefits Automate the full lifecycle for physical business assets with Enterprise Asset Management.
Create transparency Gain visibility into your asset estate with accurate data. Enable better planning and decision-making, even in the most dynamic business environments.
Lower expenses Link financial and operational activities to control costs. Optimise inventory levels, manage stock efficiently and get the most useful life from your assets.
Mitigate risk Get asset traceability to support regulatory compliance and audits. Reduce risk exposure by documenting unknown assets and generating risk heatmaps.
Improve processes Automate EAM workflows. Support increased productivity with streamlined asset transfers, reclamation of unused assets and end-of-lease decisions.
Platform
Built on the ServiceNow AI Platform EAM includes AI-powered platform capabilities so you can simplify asset tracking. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forwards. Explore AI Platform Watch Video (1:28)
Workflow automation Build, monitor and optimise highly efficient no-code automated workflows. Discover How
Single data model Align digital products and service delivery to your business strategy. Get Started
Modern mobile experiences Keep users informed and engaged any time, anywhere with intuitive mobile apps. Find Out How
Security lives at the centre of all we do  Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified integrations EAM seamlessly integrates with a variety of third-party platforms for asset discovery and tracking. See All Integrations Automate procurement actions across contracts, invoices, purchase orders, requisitions and suppliers. Automate healthcare with connected asset discovery and dynamic population of ServiceNow CMDB. Import SCCM data into CMDB for detailed inventory tracking of connected assets. Manage the master and transactional data of buying and sourcing in SAP Ariba from your ServiceNow instance. Automate asset discovery and improve asset compliance with continuous connected device visibility. Use RFID technology to capture asset movement as asset tags are scanned in their physical location. Synchronise asset information with purchasing and financial data such as accounts, business units and cost centres.
Plans and Packages
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What you get EAM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you. Contact Us for Custom Quote
Package Scroll down to see a sample of the apps and capabilities that make up the EAM Professional package. 
Enterprise Asset Management Professional For growing businesses that need to create impact with confidence. Asset Management Planned Maintenance Performance Analytics for EAM Predictive Intelligence Indoor Mapping for Assets Custom Bundled Tables1
1  Custom bundled tables are primarily for the configuration of the packaged applications. Remaining tables can be used for any purpose but must follow the Unrestricted User model.
Key features for EAM Enterprise Asset Lifecycle Management Implement strategic plans, risk scoring and financial control access across the lifecycle. Enterprise Asset Estate Oversee a diverse range of enterprise asset types in a single system. Operational Technology Asset Management Automate the full lifecycle of OT assets with prescriptive workflows across functions.
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Resources
Get Ebook Learn three capabilities you need to modernise enterprise asset management. Get Data Sheet Find out how to optimise processes to act quickly and more effectively. See Latest Release The ServiceNow AI Platform connects people, functions and systems across your business. Check out the latest apps and capabilities.
Featured resources View All Resources
VIDEO Do you know what physical business assets you own? Watch Video (2:02)
Data sheets Enterprise Asset Maintenance and Work Management Enterprise Asset Lifecycle Management Enterprise Asset Inventory Management
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