Security Operations (SecOps) Simplify and automate threat and vulnerability management and response while reducing risks to your organisation. Watch Demo Get Data Sheet
SecOps Overview
One platform for enterprise automation Overcome threats and vulnerabilities with Security Operations that runs on the ServiceNow AI Platform, a single system of action for the enterprise. Get White Paper Explore Platform
Featured apps and capabilities for Security Operations Security Operations groups key applications and capabilities into packages that can scale with you as your needs change. Security Incident Response Prioritise and respond quickly to security threats using workflows and automation. Vulnerability Response Respond efficiently and prioritise vulnerabilities based on business impact. Security Posture Control Understand which assets are protected and which are at risk. Threat Intelligence Security Center Gain a comprehensive platform to bolster cybersecurity posture through advanced threat intel. Configuration Compliance Identify, prioritise and remediate misconfigured software. Performance Analytics for Security Operations Anticipate trends, prioritise resources and continuously improve with real-time analytics. Event Management Identify issues before they happen. Replace event noise with insights and clarity. Data Loss Prevention Incident Response Integrate SecOps with your data loss prevention tool to reduce exposure. Load More
Do more with Security Operations (SecOps) Combine SecOps with other products and apps to create a powerhouse technology platform. Minimise the risk, impact and cost of securing your business. Discover Solutions
“The Now platform has increased the effectiveness of our vulnerability management program and provides actionable insight for continual improvement.” Howard Atlas ServiceNow (Now on Now) Read Case Study See All Case Studies 
Explore further Dive into overview articles on a variety of topics related to SecOps. Learn About ServiceNow See All Articles What is security operations (SecOps)? What is vulnerability management? What is the difference between ServiceNow and Jira?
Benefits
Benefits Apply risk-based vulnerability management, enhance visibility into your security posture and accelerate incident response.
Reach operational agility Use MITRE ATT&CK to investigate threats and close gaps. Accelerate incident response with context and AI for smart workflows.
Prioritise remediation Apply risk-based vulnerability management across your infrastructure. Use collaborative workspaces for effective management of risks and IT remediation. Learn How
Know your security posture View key metrics and indicators with role-based dashboards and reporting. Enhance visibility into your security posture and team performance. Get Data Sheet
Platform
Built on the ServiceNow AI Platform SecOps includes AI-powered platform capabilities so you can reduce costs while delivering frictionless customer service. Automate issue resolution and enable smart self-service. Empower agents with real-time information and intelligence.
One platform to make work flow  ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forward. Explore Platform  Watch Video (1:28)
Single tenant Maximise security with an isolated and dedicated cloud instance. Respond fast to threats and vulnerabilities. Discover How
Advanced high availability Keep business running no matter what, with paired data centres and asynchronous database replication. Improve cyber resilience and vulnerability management. Find Out More
Centralised security management Empower admins to access instance compliance levels, monitor security trends and mitigate risk. Improve cyber resilience and speed response times. Explore Instance Security Center
Security lives at the centre of all we do  Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified integrations Security Operations seamlessly integrates with remote desktop support products, authentication software and productivity tools. See All Integrations Delivers threat intelligence to arm security and IT teams with real-time information to simplify their workflows, identify incidents and prioritise risks. Helps automate security incident enrichment and perform sightings searches. Provides a set of endpoints and request auditing. Analyses suspicious IP addresses, URLs, files and file hashes to assess potential malicious activity. Facilitates importing knowledge base, host detection, risk classification and impact analysis data to manage risk and remediation. Helps prioritise problems, drive remediation and validate whether risks have been addressed. Facilitates prioritising and remediating vulnerabilities, plus identifying and fixing misconfigured assets found by the Tenable.io product. Helps import asset and vulnerability data into the ServiceNow AI Platform to determine the impact and priority of vulnerabilities for remediation.
Users
Role-based apps for Security Operations Add continuous value to the business, no matter what hat you wear. Help improve cyber resilience and vulnerability management while speeding response times.
Chief Information Security Officer (CISO) Streamline your security processes through automated workflows, enhance situational awareness and reduce response time to critical threats and risks.
Performance Analytics for Security Incident Response Determine key metrics for analysing and gaining visibility into your security incident response processes. Security Incident Response Identify, prioritise and respond to incidents and threats before they impact your business. Major Security Incident Management Manage security incidents with a dedicated workspace and workflow methodology to coordinate activities and resolve incidents more efficiently.
Security Analyst Automatise and orchestrate capabilities to identify, prioritise and respond to incidents and threats. Remove outdated processes that slow you down.
Security Incident Response Help analysts quickly respond to incidents and threats before they impact your business. Major Security Incident Management Solve security incidents effectively by coordinating activities in a workspace with workflow methodology. Threat Intelligence Find indicators of compromise and enrich security incidents with threat intelligence data to protect your organisation.
Vulnerability Manager Respond faster and more efficiently to vulnerabilities, connect your work with other security and IT teams and gain real-time visibility.
Vulnerability Response Assess and manage your security posture, remediate vulnerabilities across the attack surface and respond to cloud security risks. Security Posture Control Gain visibility into security tool coverage gaps. Configuration Compliance Automatise remediation workflows for cloud vulnerabilities, take control of cloud security configurations and gain continuous visibility into cloud compliance.
Plans and Packages
Alt
What You Get Security Operations simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
 Look who's winning with ServiceNow
Key features for SecOps Security Incident Response Prioritise and respond quickly to security threats using workflows and automation. Vulnerability Response Respond efficiently and prioritise vulnerabilities based on business impact. Security Posture Control Understand which assets are protected and which are at risk.
Get results quickly ServiceNow Impact Increase adoption, optimise platform health and see value faster. Try our AI- and human-powered product. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices and more.   Expert services Get a team of experts to support your implementation, improve your instance health or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognised ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions and explore products by release.  
Resources
Security Operations Use Case Guide Improve your cyber-resilience and vulnerability management while accelerating response times. 6 Steps to a Stronger Security Posture Manage your attack surface effectively with ServiceNow. A Prudent Approach to Major Security Incidents Learn how to address cyberattacks with a four-phase lifecycle program in this Enterprise Strategy Group paper.
Featured resources View All Resources
VIDEO ServiceNow Security Operations Animated Explainer Watch Video
Videos Systemically Harden the Digital Attack Surface Introducing ServiceNow Security Posture Control Mitigate Crisis Events with ServiceNow Manage and Respond to Evolving Threats DLPir Data Sheets Security Incident Response Vulnerability Response Security Posture Control Ebooks 6 Steps to a Stronger Security Posture Through Automation Same Cyberthreat, Different Story Top 10 Ways to Anticipate, Eliminate and Defeat Cyberthreats Like a Boss The Business Value of ServiceNow Security Operations
What the industry experts are saying Read the key findings about security hygiene and posture management, from opinions, challenges and metrics to recommendations. Get Report Discover Business Value
Look who's winning with ServiceNow See how other companies identify, prioritise and respond to threats faster. View All Stories Wellstar delivers patient care with quality and confidence. Read Story SAS strengthens incident management for faster threat response. Read Story Yokogawa Electric significantly shortens threat response and recovery time. Read Story At ServiceNow, we use the automation in our own products to increase efficiency for our security team. Read Story
Talk to an expert Connect with us to put AI to work and see how SecOps can help keep your business resilient and running smoothly. Contact Us