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Privacy by design

See how our customers take control of their data with visibility into when, where and how data is accessed.

“Whether it is personal data of employees, users or customers, confidential enterprise information, financial records or research data, at ServiceNow we take data privacy and the protection of that data seriously. We know the trust our customers place in us in our role processing their data, but we also strive to provide customers with flexibility in terms of the direct control of that data.

Mark Cockerill
VP Legal, ServiceNow

Data security and privacy

Prioritising the privacy of our customers means protecting the data that they entrust to us. Our ServiceNow Platform® supports critical security capabilities.

GDPR diagram


Ensure GDPR through configurable privacy and compliance features.

Responsible Disclosure diagram

Responsible Disclosure

In the unlikely event that you find a flaw in our systems, we appreciate your help in disclosing it in a responsible manner.