Gaining insight into ESG risk
As one of the world’s largest global professional services companies, Cognizant helps clients around the globe modernise technology, reimagine processes and transform experiences to improve everyday life. Cognizant specialises in IoT, AI, software engineering, and cloud technologies.
Alongside this focus on developing innovative technology, Cognizant is also committed to sustainability in all aspects of the business, from manufacturing to IT, with an aim to achieve carbon net neutrality by 2040.
Cognizant is using ServiceNow Integrated Risk Management (IRM) to manage business continuity risk within its Environment, Social and Governance (ESG) initiatives. Many of the company’s associates operate out of India, the Philippines and countries where there is an increased risk around ESG, such as climate, flooding and social disturbances etc. With IRM, Cognizant is able to monitor country-specific risks, moving operations where necessary to avoid impact on customers.
The team has integrated data from third-parties into the IRM platform to provide ESG risk dashboards for its customers. If a business is planning to open new premises in an area of high risk, Cognizant is able to provide consultative advice based on accurate risk data. “If you are setting up a beverage plant in a country which is water-scarce, that’s not the way to go”, explains Rajiv Mukherjee, Sustainability Services Americas Market Head at Cognizant. “That’s the sort of information we capture and help companies make decisions which are data-driven”.
Cognizant plans to develop these ESG dashboards further in 2024 to provide its customers with well-rounded ESG solutions.