Sales and Order Management for Telecommunications Define new product and service offerings quickly. Simplify sales and order fulfilment processes and manage post-sales activities to help boost services revenue and customer loyalty with one AI platform.
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Sales and Order Management for Telecom
One platform for enterprise automation Reduce costs, increase productivity and eliminate repetitive sales and order tasks. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.
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Featured apps and capabilities for Sales and Order Management for Technology Providers Sales and Order Management for Technology Providers comprises key applications and capabilities that can scale with you as your needs change. 
 Opportunity Management 
Identify customer needs and create opportunities as you manage the sales lifecycle. 
 Quote Management  Manage the quote lifecycle and track as customer needs or product configurations change. 
 Aligned to Industry Standards Enable seamless interoperability with existing ecosystems by aligning ServiceNow’s out-of-the-box APIs with TM Forum Open APIs. 
 Order Management Workspace Gain clear visibility across the entire order lifecycle with a single dashboard to track and manage orders. 
 Catalogue-Driven Orchestration  Speed fulfilment with dynamic orchestration workflows driven by an advanced product catalogue. 
 Staggered Decomposition Improve flexibility with staggered decomposition workflows powered by internal and external data. 
 Order Fallout Management Limit customer impact for order errors and proactively manage order fallout.
 Order Fulfilment  Auto-create and assign order fulfilment tasks for detailed fulfilment tracking.
Do more with Sales and Order Management for Technology Providers Combine Sales and Order Management for Technology Providers with other products and apps to create a powerhouse technology platform.Streamline processes, work more efficiently and follow up on customers to boost loyalty and revenue. 
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Benefits
Benefits Define new services quickly, speed revenue and boost customer retention with Sales and Order Management for Tech Providers. 
Define new services quickly Respond faster to changing market conditions by defining new services through catalogue-driven order orchestration. 
Accelerate revenue Accurately capture customer needs, promote related products and fulfil orders by using automation and AI.
Boost customer retention Simplify managing post-sale activities to increase revenue, raise satisfaction and encourage customers to return.
Platform
Built on the ServiceNow AI Platform Sales and Order Management for Telecommunications includes AI-powered platform capabilities so you can streamline processes, work more efficiently, and boost customer loyalty. Transform your business with a single, unifying platform for the enterprise. 
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Single data model Align digital products and service delivery to your business strategy. Establish a single data model for enterprise workflows to streamline sales and order management and extend consistency and accuracy. Find Out How
Workflow automation Build, monitor and optimise highly efficient no-code automated workflows. Reduce costs, increase productivity and eliminate repetitive sales and order tasks.  
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Actionable insights Give everyone in your organisation the info they need to make smarter decisions and improve business processes. Boost agent productivity with self-service options and AI-powered experiences.   
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Plans and Packages
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What You Get Sales and Order Management for Technology Providers simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
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Key features for Sales and Order Management for Technology Providers Opportunity Management  Create or import opportunities and manage the end-to-end sales cycle with a Kanban view. Quote Management  Manage the quote lifecycle and track as customer needs or product configurations change. Aligned to Industry Standards Enable seamless interoperability with existing ecosystems by aligning ServiceNow’s out-of-the-box APIs with TM Forum Open APIs. 
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Talk to an expert Connect with us to put AI to work and discover how you can accelerate revenue growth for your Telco’s sales and service teams. 
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