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Dashboard to assess and manage procurement services

Procurement Service Management

Deliver procurement services for your enterprise to drive savings.

Procurement Service Management

Deliver a streamlined buying experience. Digitise your processes to empower employees with self-service, align work teams, and boost productivity.

Drive smarter spending.

Capabilities that scale with your business

Procurement Service Management includes key applications and capabilities to streamline delivery of employee procurement services.


Make it easy for employees to buy the goods and services they need.

Purchase and Receipt Automation

Accelerate procurement processes end-to-end from a single system.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Employee Service Centre

Provide a single place where employees can quickly get all the services they need.

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

Reports and Dashboards

Generate and distribute customised reports and dashboards on demand and in real time.

Employee workflows for procurement management with PSM
ServiceNow latest release drives innovation and agility

What’s new in the Quebec release

Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.


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Now at WorkNow at Work 2021

Know the moment Now at Work registration and sessions go live.

Explore the possibilities

Connect Procurement Service Management with Vendor Risk Management to monitor third-party suppliers as part of enterprise risk management.