Government Forum 2027 Home
February 25, 2027 | Walter E. Washington Convention Center | Washington, D.C. That's a wrap on Government Forum 2026 It was an impactful event exploring how agencies are putting AI to work. Government Forum is coming to Washington D.C. in 2027. Sign up for updates to be the first to know when registration opens. Get Updates Explore More
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The tools and connections you
need all in one place  Top federal, state, and local experts came together for a one-day event to share insights, showcase solutions, and highlight how leaders are transforming government services. Find insights and inspiration Hear from government leaders on managing shifting priorities, staging scenario responses, and responding to evolving agency needs. See AI Agents in action Watch AI Agents at work across mission spaces, both in sessions and at the expo. Discover government that keeps humans in the loop.
 Learn from experts and peers Make meaningful connections and leverage best practices to find out how to progress from wherever you are to what comes next. Speakers shaping the future of government These visionaries shared strategies for delivering government that performs with unmatched speed, precision, and impact. Nick Saban Legendary Hall of Fame Football Coach, ESPY Icon and Emmy Award Winner

Nick Saban is the most iconic coach in college football history. A Hall of Famer, ESPY Icon, and Emmy Award winner, his legacy is defined by leadership, culture, and championship success. Best known for restoring the University of Alabama to dominance, Saban led the Crimson Tide to 6 national titles, adding to his 1 National Championship at LSU makes a record-setting 7th overall, a feat unmatched in the poll era. Video CTA Adarryl Roberts Chief Information Officer and Director of DLA Information Operations, Defense Logistics Agency

Adarryl Roberts is responsible for coordinating and integrating policies, procedures and activities for IT planning, acquisition, and management. He is a U.S. Air Force veteran who holds a Bachelor of Science in Business Administration and Management from Fayetteville State University and is DAU certified at level three in contracting. Video CTA Jesse White

Chief Executive Officer, Intact Technology

Jesse White has led Intact Technology from a bold entrepreneurial vision into the undisputed leader in outcome-based service delivery, reshaping legacy consulting models around simplicity, adoption, and measurable results. Now pioneering next-gen AI-driven delivery, Jesse is setting the standard for how government IT drives mission impact. Intact Technology is ServiceNow's top implementation and managed service provider in the U.S. federal market and the 2024 Federal Partner of the Year.

 Video CTA Dr. Keith L. Hardiman

Acting Deputy Chief Information Officer for the Department of the Air Force

Dr. Keith Hardiman, a member of the Senior Executive Service, leads three directorates – Enterprise Information Technology, Data and Artificial Intelligence, and Cybersecurity – that enable the missions of 20,000 cyber operations and support personnel around the globe with a portfolio valued at $17 billion. He delivers cybersecurity and enforces Freedom of Information Act, Privacy Act laws and the ethical use of AI in the department.

 Video CTA Tom Bruss

Managing Director - Accenture ServiceNow Business Group, Accenture

Tom Bruss supports Accenture's own internal ServiceNow deployment, including 100+ cross-enterprise applications and 1900 global business services powering Accenture's digital core. Tom also supports ServiceNow opportunities for clients, providing thought leadership on platform capabilities, adoption strategies, governance, and development and operations excellence.

 Video CTA Chris Bedi

Chief Customer Officer and Special Advisor to the Chairman for AI Transformation, ServiceNow

Chris Bedi is dedicated to helping customers maximize value across their entire journey with ServiceNow to harness the power of AI and accelerate business transformation. Chris brings a unique perspective and experience to the role having served as ServiceNow's Chief Digital Information Officer from 2015 to 2024, where he led the company's digital transformation and AI journey to drive growth and create scale.

 Video CTA Paul Fipps

President, Global Customer Operations, ServiceNow

Paul Fipps has 20+ years of experience driving technology-led business transformation to enhance customer experience and accelerate growth. At ServiceNow, he leads global sales, customer success, partner ecosystems, and field operations, helping organizations unlock value through the ServiceNow AI Platform.

 Video CTA Steve Walters President, Americas, ServiceNow

Steve Walters is responsible for driving growth across all market segments in the Americas. Most recently, he served as SVP and General Manager for Public Sector, where he led one of the fastest-growing businesses, delivering AI-powered solutions to government and education customers. Video CTA Melissa McGriff

Vice President, Federal, ServiceNow

Melissa McGriff and her team are seizing a once-in-a-generation opportunity, powered by AI, to enable technology to fully serve people. She leads an initiative that leverages AI to help agencies operate like best-run businesses while remaining aligned with administration.

 Video CTA Mike Hurt GVP, US Public Sector, ServiceNow

Mike Hurt brings a wealth of leadership and sales experience to ServiceNow. In his role, he strives to grow the State & Local Government and Higher Education businesses by focusing on the company mission.  Video CTA Advance your missions with AI that works Agencies need AI they can govern and trust. But when execution is the bottleneck, what can you do? This brief covers how ServiceNow applies AI inside the operational workflows where government missions actually run—grounded in your data, governed at scale, and built to act across systems with full accountability. Get the Blueprint
A look at the Government Forum 2026 agenda
08:00 A.M. - 9:00 A.M.  
Welcome & Badge Pick-Up Begin your day by checking in and picking up your badge. Enjoy grab-and-go breakfast options as you prepare for the day's activities.
09:00 A.M. - 10:30 A.M.  
Put AI to Work for Government: Keynote ServiceNow is putting AI to work for government – delivering data, AI, workflows, and security on one unified, AI platform. Join Chris Bedi, Chief Customer Officer and Special Advisor to the Chairman for AI Transformation, and special guests for a conversation about achieving real impact with AI, across federal, state, and local government.
10:30 A.M. - 04:00 P.M.  
Expo & Sessions

Explore cutting-edge innovations on the expo floor, including AI Control Tower for government reinvention. Engage in curated sessions and hear from speakers at the forefront of government innovation, including:

  • Sue Pan, Chief of the Digital Services and Solutions Branch, Center for Bioinformatics and Information Technology (CBIIT), National Cancer Institute (NCI)
  • Donald Cloutier, ServiceNow Project Manager, Customer Systems Support Branch, Office of Chief Information Officer, National Science Foundation
  • Lorelie Diestro, Digital Transformation Director, Center for Naval Analyses (CNA)
  • Alexander Lakanu, Senior Portfolio and Information Technology Manager, Washington Metropolitan Area Transit Authority
04:00 P.M. - 05:00 P.M.  
Networking Reception Wrap up a successful day—and leave equipped to meet your organization’s evolving demands.
Questions about Government Forum? We have answers. Expand All Collapse All Are Federal Forum and Government Forum the same event?
Starting in 2026, this event formerly known as Federal Forum will now be called Government Forum. It’s the same event, with the same focus on connecting government professionals, sharing insights, and exploring ServiceNow solutions.
Where is Government Forum 2027 being held?
Government Forum is taking place at Walter E. Washington Convention Center, located at 801 Allen Y. Lew Place NW, Washington, DC 20001.
What are Learning Labs?
Learning Labs are a day of engaging, hands-on workshops where you’ll learn how to get the most out of the ServiceNow AI Platform. You’ll leave with practical tips, useful insights, and strategies you can put to work right away. Be sure to bring your laptop—these are learn-by-doing experiences.
How many Learning Lab workshops am I able to attend?
Learning Lab workshops will run concurrently. You will only be able to register for and attend one Learning Lab workshop.
Where can I find information on sponsorship opportunities for Government Forum?
This information is expected to be available in October 2026. If you have any questions or would like to be added to our interested sponsor list, please contact us at sneventsponsors@servicenow.com, and we’ll be happy to assist.
Will there be a digital experience offered?
At this time, this event is being offered in a live, in-person format only.
Who can I contact about any registration issues?
For any event queries or issues with registration for Government Forum, please visit the Events Help Center.
Government Forum 2026 FMV Information

This event is free for public sector professionals, including federal, state, and local government employees. The Fair Market Value of your registration may include food, beverage, swag, and transportation. If you're unable to accept, you can indicate this by selecting the appropriate checkbox on the registration form. Below is the FMV:

- Government Forum: $116
- Learning Labs: $106