Home EXECUTIVE CIRCLE Articles and Podcasts Experian: Putting AI and automation to work
Podcast Experian podcast: Putting AI and automation to work Sally-Anne Hicks, Global VP of Automation at Experian talks to us about how to identify AI use cases for adding value to your operations.

A holistic approach to AI

Unlocking the full potential of AI and automation is no longer about streamlining tasks — it's about reimagining entire processes. That’s why global information services company Experian is transforming the way it serves customers, through a comprehensive strategy that touches every aspect of operations.  

In this episode we sit down with Sally-Anne Hicks, Global VP of Automation at Experian, to learn how the organisation is taking automation beyond task-level improvements. Tune in for insights around how to identify AI use cases for adding value to operations — from accelerating software delivery to enabling one-click customer onboarding — all as part of a holistic approach. 
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