Analyst Report
ServiceNow is a Leader in the Gartner® Magic Quadrant™ for AI Applications in IT Service Management
Uncover why ServiceNow is recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for AI Applications in IT Service Management
Infrastructure and operations (I&O) leaders are challenged by rising costs, low productivity, and declining employee engagement. AI tools are helping I&O leaders solve these challenges, empowering them to deliver exceptional IT services that are built on automated and intelligent workflows.
Download your complimentary copy of the 2025 Gartner® Magic Quadrant™ for AI Applications in IT Service Management report to see how ServiceNow is evaluated among other vendors in IT Service Management.
1Gartner, Inc., Magic Quadrant for AI Applications in IT Service Management, Chris Matchett, Ankita Hundal, Rich Doheny, 2 September 2025
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