ServiceNow Incident Management helps restore services and resolve issues quickly. Key benefits include:
- Automatically assign incidents to the correct resolution group with Incident Management’s machine learning.
- Bring together stakeholders to investigate issues and restore services swiftly with the Major Incident Management portal.
- Reduce call volumes and deflect tickets using the self-service portal and AI chatbots.
Watch the latest Incident Management demo now or get hands-on with a free developer instance.