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ServiceNow Knowledge Management can boost agent productivity with AI-powered contextual knowledge.
Key benefits include:
  • Increasing user satisfaction by providing consistent, proven resolutions for customers and employees to boost self-service.
  • Promotes knowledge sharing by empowering agents to write and automatically generate articles in the context of their work.
  • Powering continuous improvement to identify knowledge gaps and curate new content.
Watch the latest ServiceNow Knowledge Management demo now or get hands-on with a free developer instance.
ServiceNow Knowledge Management Demo
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