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The platform of platforms for 21st century enterprises

Now Platform

Accelerate your digital transformation journey with the Now Platform.

Drive connected digital workflows across the enterprise, deliver modern, consumer-like experiences and accelerate time-to-value and innovation.

Transform with the platform for digital business.

Capabilities that scale with your business

The Now Platform includes core capabilities that enable you to quickly and efficiently digitise workflows and run them at scale.

Automation Discovery

Find opportunities to automate workflows and processes with ServiceNow apps.

Performance Analytics

Unlock insights to anticipate trends, prioritise resources and drive service improvements.

Mobile App Builder

Empower developers to create and configure mobile apps with an intuitive builder.

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.

AI Search

Provide personalised, relevant, actionable search results to employees and customers.

Predictive Intelligence

Automate mundane tasks with machine learning and focus on the work that matters most.

Process Optimisation

Improve outcomes by optimising process flows to streamline work.


Natively integrate ServiceNow with any system to easily create end-to-end digital workflows.

Configuration Management Database (CMDB)

Power your applications and reporting with a single common data structure.

Edge Encryption

Reduce risk by encrypting your data before it goes to the ServiceNow cloud.

Behind every great experience is a great workflow

The Now Platform is a single, unified foundation for all digital workflows. Drive transformation with connected IT, employee, customer and creator workflows.