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The platform of platforms for 21st century enterprises

Now Platform

Accelerate your digital transformation journey with the Now Platform.

Deliver cross-enterprise digital workflows that connect people, functions and systems to accelerate innovation, increase agility, and enhance productivity.

Transform your enterprise with a single cloud platform.

Capabilities that scale with your business

The Now Platform includes core capabilities that enable you to quickly and efficiently digitise workflows and run them at scale.

Process Optimisation

Improve outcomes by optimising process flows to streamline work.

Performance Analytics

Unlock insights to anticipate trends, prioritise resources, and drive service improvements.

Configuration Management Database (CMDB)

Power your applications and reporting with a single common data structure.

AI Search

Provide personalised, relevant, actionable search results to employees and customers.

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.

Predictive Intelligence

Automate mundane tasks with machine learning and focus on the work that matters most.


Natively integrate ServiceNow with any system to easily create end-to-end digital workflows.

Mobile Studio

Build and deploy native mobile experiences with an intuitive designer.

ServiceNow latest release drives innovation and agility

What’s new in the Quebec release

Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.


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Behind every great experience is a great workflow

The Now Platform is a single, unified foundation for all digital workflows. Drive transformation with connected IT, employee, customer, and creator workflows.