Empower your decision-making with a unified analytics experience. Centralise performance insights for quick sharing and proactive service optimisation.
Platform Analytics Enrich your insights with a single, intuitive experience for actionable analytics and reporting.  Get Ebook
Platform Analytics Explore Platform Benefits Apps and Capabilities Dig Deeper Platform
Put the power of unified analytics to work Centralise performance analytics, user experience analytics and reporting in one location. Share actionable insights quickly and easily.
Improve business performance Create proactive data visualisations to help optimise services and delivery, improve processes and stay aligned with organisational goals.
Enhance user experiences Monitor user experience analytics across Now Platform® applications to better understand user interactions and adoption. 
Deliver proactive insights Get notified when a business process behaves unexpectedly. Inform users when results for a key performance indicator (KPI) change significantly.
Get fast information and visualisations Visualise information from multiple data sources quickly. Share powerful data visualisations easily using predefined reports and dashboards.
Delve into your data and surface what matters Surface relevant, actionable information across the platform automatically in dashboards and workspaces. Improve decision-making.
Explore related capabilities Performance Analytics Anticipate trends, prioritise resources and continuously improve with real-time analytics.  Reporting Create on-demand reports using a single data model for instant, up-to-date insights.  Process Mining Uncover trends and patterns using in-platform process mining. 
Dig deeper What is workflow automation? What is intelligent automation? What is process mining? What is a key performance indicator (KPI)?
One platform to make work flow Platform Analytics is a capability built into the Now Platform, the single cloud application platform that all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forward.   Watch Video (1:30)
Supercharge your business Find out how Platform Analytics works with other capabilities on the Now Platform to help move your business forward. One platform, one architecture and one data model for your entire organisation.   Explore Platform
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