Effective KPI management can make or break a business. With this in mind, ServiceNow offers industry-leading Performance Analytics, providing the essential data and insights that businesses need to build and track the KPIs necessary in optimising successful service delivery.
Built on the Now Platform, Performance Analytics delivers a process optimisation solution with unparalleled visibility into the important trends and metrics that matter most, displayed visually on easy-to-use dashboards. Built-in alerts identify and callout any anomalies, so that you can address issues before they can negatively impact performance. Prioritisation tools use business requirements to help teams determine what they should be focusing on. And, by integrating easily with a range of other tools and systems, Performance Analytics ensures that you always have the right insights into the data that really matters.