Cloud Cost Management Overview Getting Started
Product Cloud Cost Management Use financial operations best practices to take control over cloud costs and reduce wasteful spend. Strengthen governance across platforms and AI services. Get Data Sheet
The world works with ServiceNow™
How does Cloud Cost Management work? Cloud Cost Management tracks cloud and AI resources across providers and applies governance policies to control costs, usage and compliance. It identifies wasteful spending, helping teams keep cloud investments efficient. Read report See Demo
Benefits of Cloud Cost Management Automate cloud FinOps Scale cloud financial operations to meet growing AI workloads. Give teams AI insights to reduce manual work and manage cloud and AI spending in real-time. Video CTA Get Solution Brief Control cloud and AI costs Reduce cloud and AI waste by right-sizing resources and removing idle or duplicate instances. Adjust spend proactively with clear chargeback and showback. Video CTA View Ebook Unify cloud operations Integrate data across hybrid cloud environments and AI services. Enable collaboration across IT, finance and cloud teams to achieve better productivity. Video CTA Read White Paper Transform with a single platform The ServiceNow® AI Platform unites AI agents, data and workflows on one enterprise-grade platform built for scale, trust and efficiency.  Video CTA Explore Platform
Use cases for Cloud Cost Management Lifecycle Management
Manage the cloud lifecycle efficiently Track cloud usage and forecast costs across the lifecycle. Automate right-sizing to maintain visibility and control over cloud resources. Watch Webinar
Related links AI Asset Lifecycle IT Asset Management Software Asset Management
Cloud FinOps
Run cloud FinOps with confidence Help teams monitor costs, allocate budgets and implement cloud governance policies together. Unify financial accountability across all major cloud providers. See Demo Get eBook
Related links Cloud Governance ServiceNow Discovery
AI Governance
Manage AI spend and risk Scale AI with greater control over costs and risk. Use ServiceNow AI Control Tower to contain expenses while seeing measurable results of AI tools and services. Watch Webinar Read White Paper
Related links AI Control Tower AI Agentic Fabric
Migrations and BYOL
Plan cloud and licence migrations Make informed decisions about resource allocation and licensing before migrating. Avoid unnecessary licences while supporting Bring Your Own Licence (BYOL) compliance. Get Data Sheet Watch Demo
Related links SaaS License Management Cloud Accelerate
Change Management
Manage change confidently Control cloud spending and risks during IT change cycles. Stay aligned with financial goals and operational stability. Watch Webinar Explore AI Agents
Related links Change Management IT Service Management
Cloud Optimisation
Optimise hybrid cloud costs Monitor hybrid cloud usage to optimise spend on computing, storage, containers and databases. Diagnose and troubleshoot cloud billing issues with less complexity. Read White Paper See Brief
Related links Service Observability IT Operations Management
OUR CUSTOMERS Industry leaders rely on ServiceNow to make work better See All Stories 21K hours of manual work saved Video CTA Read Story 30% expected decrease in mean time to resolve (MTTR) Video CTA Read Brief 1 platform for all of IT Video CTA Read Brief Watch Video (2:19)
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps and data. See All Integrations
Resources for you See All Resources Analyst Excerpt ServiceNow is a Leader in this 2025 IDC MarketScape Vendor Assessment Understand how enterprises are increasingly using FinOps processes and best practices as a solution to the complexity of supporting multiple and hybrid clouds. Video CTA Read report ANALYST REPORT ServiceNow a Leader in Omdia Universe: FinOps Video CTA Read report EBOOK The Age of AI Control and Governance: How to Scale AI with Confidence and Trust Video CTA Read Ebook WEBINAR Reimagining the Employee Experience: How Avery Dennison is Leading with ServiceNow Video CTA Watch Webinar
Use the ServiceNow ecosystem Explore our learning tools, community and partner offerings to find the level of support you need. Training and certification Boost your career with a globally recognised ServiceNow certification. Partners Find a ServiceNow partner that has proven expertise to meet your business needs. Product documentation Learn how to use our products, find answers to your technical questions and explore products by release. Community Join our community to learn, share and connect with users about ServiceNow solutions.
ServiceNow Impact® Get the support and expertise you need to realize value fast. Achieve success your way with a success plan tailored to you. Learn About Impact
Frequently asked questions Expand All Collapse All What is cloud cost optimisation?
Cloud cost optimisation is the process of refining and reducing cloud expenses by ensuring efficient resource utilisation, selecting appropriate vendors and pricing models and continuously monitoring and adjusting cloud configurations to minimise costs without compromising performance.
What is Financial Operations (FinOps)?
Combining finances with operations, FinOps is a framework for managing operational expenses and maintaining financial accountability in the cloud. Learn more.
What is cloud management?
Cloud management oversees cloud computing resources, leveraging strategies, policies and tools to govern and maintain clouds—public, private or hybrid. Cloud management platforms manage and accelerate cloud usage by automating basic business processes across diverse cloud environments.
What is cloud computing?
Cloud computing is the internet-based delivery of IT services, such as servers, storage and software, enabling on-demand access and scalability. In place of physical infrastructure ownership, users access technology services remotely, enjoying flexibility, innovation speed and cost efficiency.
What is a cloud service provider?
Cloud service provider (CSP) provide cloud-based network, application, platform or storage services to businesses—usually in a pay-as-you-go model.
Talk to an expert Connect with our product experts to arrange a custom demo. See how Cloud Cost Management can work in your environment. Schedule Demo
Home Cloud Cost Management - ServiceNow