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Digital Portfolio Management

Give application, service and product owners a single UI to manage offerings across the lifecycle. Make better decisions with an end-to-end view.
Digital Portfolio Management

Benefits of Digital Portfolio Management

Enhance service performance

Deliver the best possible service at every level with targeted performance data and metrics.

Manage risk and compliance

Assess hardware and software deployment risks proactively—before issues arise.

See the bigger picture

Keep service owners in the loop by surfacing key outages, changes and incidents—with full context.

Deliver shared outcomes

Create and track a roadmap for each solution and see how your plans align to enterprise strategies.

Features of Digital Portfolio Management

Using enterprise application portfolio management

Enterprise portfolios

View service portfolio taxonomies. Measure, monitor and compare performance metrics at each level.

Creating personal portfolios for smart APM

Personal portfolios

Create personal portfolios to collectively manage your services, applications and products.

Viewing services and business applications

Services and apps

Prioritise the backlog and plan your roadmap within the context of your service, app or product.

Manage services, apps, and products across the lifecycle

Lifecycle management

Plan with confidence using operational and experience data collected across the platform.

Additional features


Review planned work, make adjustments, add items to your roadmap and assess impacts to funding.

Service impacts

Respond quickly to events like outages, changes and high-impact incidents with contextual insight.

Digital Portfolio Management is available with ITSM

How to get Digital Portfolio Management

Digital Portfolio Management is available with IT Service Management. Transform the impact, speed and delivery of IT.

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Talk to an expert

Get answers to your questions and discover how ServiceNow® can help you transform your business with modern digital workflows.