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Cut spending and license compliance risk with SAM

Hardware Asset Management (HAM)

See and manage assets with prescriptive workflows and a native CMDB, from a single data platform.

Track and manage all your hardware assets—physical and consumable—with complete lifecycle visibility.

Simplify with cross-enterprise workflows.

Don't just take our word for it

See how companies like yours use Hardware Asset Management for actionable insight into asset use and costs.


Winning with asset management

Accenture gains automation and asset visibility across the enterprise.

Enterprise software

76% less time for asset management

ServiceNow IT automates lifecycle processes to save time and reduce costs.

Capabilities that scale with your business

Hardware Asset Management groups key applications into scalable packages that can grow with you as your needs change.

Hardware normalisation

Standardise asset data by manufacturer name, model name and model number.

Asset lifecycle automation

Speed service delivery with processes and tasks for the entire lifecycle.

Return merchandise authorisation

Automate RMA processes for products to be returned, replaced or repaired.

Asset reservations

Reserve temporary assets, track fulfilment and predict future demands.

HR asset onboarding

Source, configure and deploy hardware and software as you onboard employees.

Mobile asset receiving

Receive multiple assets against a purchase order using a mobile device.

Mobile my locker

Enable end users to request and view assigned assets and open incidents.

Asset inventory audit

Manage assets across locations with simplified mobile inventory processes.

Hardware asset dashboard

Surface items quickly on a centralised dashboard to reduce costs and risks.

Asset bundles

Manage complex groups of assets as a single parent record.

Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.

Explore the possibilities

With ServiceNow® IT Asset Management, you can automate the end-to-end lifecycle for software licences, hardware assets and cloud—on one platform