Mobile Agent
Untether your service and support agents and make it easy for them to work from anywhere with purpose-built mobile workflows.
Enable your agents to take action at any time with a swipe or a tap. Powered by the Now Platform® and available as a fully native iOS or Android app, Mobile Agent delivers out-of-the-box, mobile-first experiences for the most common fulfiller workflows.
Benefits of Mobile Agent
Features of Mobile Agent
Incident oversight
View or update incident details and notes then take any action needed with a few taps.
Team-wide visibility
See real-time status updates for tasks and manage your team’s work assignments.
Native integrations
Use your mobile device’s camera, GPS, Bluetooth and voice assistant to simplify your work.
Offline support
Access knowledge articles and update records from anywhere, even without internet access.
Additional features
Resources
How to get Mobile Agent
Mobile Agent is available with the Now Platform®. Deliver workflows that connect people, functions and systems with the platform of platforms for digital business.