Core Business Transformation Orchestrate work across critical business teams, systems and data to deliver the next productivity leap. Explore Core Business Suite
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Put AI to work across business operations Find the solution you need to unite teams, end silos and modernise experiences across the business.
Business Objectives
Global Business Services (GBS)
Enhance efficiency across the enterprise in months, not years Break down silos and seamlessly unite GBS operations with the ServiceNow AI Platform. Optimise experience, efficiency and visibility across the enterprise to realise value faster.
Related links Global Business Services App Engine
Hire-to-Retire
Guide employees across every moment in their journey Deliver modern, AI-powered employee experiences to simplify self-service, build a highly skilled workforce and free up high-value teams with AI agents.
Related links HR Service Delivery Workplace Service Delivery
Source-to-Pay
Deploy easy-to-follow procurement processes Make indirect procurement easier with a single engagement layer across systems. Use AI to eliminate manual work, improve experiences and speed business processes.
Related links Sourcing and Procurement Operations Supplier Lifecycle Operations
Facilities & Corporate Real-estate
Unite people and spaces with AI-powered workplaces Create efficient offices employees want to work form. Eliminate workplace friction, optimise real estate and transform facilities operations from reactive to proactive. 
Related links Workplace Service Delivery Space Management
Legal Operations
Increase legal efficiency and productivity Replace manual emails and spreadsheets with a legal front door for employees to get answers, make requests and get help. Enable legal teams to see and act on their work at a glance.
Related links Legal Service Delivery Contract Management Pro
Industry
Manufacturing
Deliver self-service experiences for factory workers Empower deskless employees to self-serve via an AI-enabled portal. Help them easily access communications and seamlessly navigate any hire-to-retire process.
Related links HR Service Delivery Sourcing and Procurement Operations
Healthcare
Accelerate clinician onboarding Empower clinicians through digitisation, automation and AI. Enhance onboarding experiences with seamless self-service via a single portal.
Related links HR Service Delivery
Automotive
Discover automotive solutions Orchestrate business processes to grow resilience and reduce costs in your supply chain.
Related links Sourcing and Procurement Operations Supplier Lifecycle Operations
Featured products Achieve your strategic business goals with offerings from the ServiceNow portfolio. Finance and Supply Chain Unify people, processes and systems to get work done across the back-office. Learn More HR Service Delivery Give employees instant answers, guidance and fast issue resolution. Learn More Sourcing and Procurement Operations Automate and simplify end-to-end processes and meet stakeholder needs across your entire procurement ecosystem. Learn More Workplace Service Delivery Automate desk bookings, manage facilities and optimise operations. Learn More Health and Safety Create a strong safety culture with automated tools to support employee health. Learn More Legal Service Delivery Reduce risk and accelerate business outcomes through efficient legal operations. Learn More Load More
Dropbox cuts procurement cycle by 50% and counting Learn how Dropbox is redesigning its entire source-to-pay approach by creating an automated, end-to-end system of action from front-end intake to back-end orchestration. Read Story
Mondelēz International puts employees first with HR self-service Learn how global snack giant Mondelēz is unlocking productivity for 91,000 employees and driving efficiency with AI-powered HR transformation from ServiceNow. Read Story
Siemens GBS enriches employee experience Find out how Siemens GBS is unlocking AI-driven productivity. With seamless workflow orchestration and by revolutionising enterprise operations, Siemens is creating a digital-first future. Read Story
Standard Chartered unlocks 100,000 hours of productivity Discover how Standard Chartered is embracing a new era of employee experience and unlocking unprecedented operational efficiency. Read Story
Nomura Research Institute (NRI) modernises procurement process Find out how NRI is reforming its complex procurement processes to improve supply chain management. Discover how ServiceNow is helping to simplify and standardise everything on a single platform. Read Story
The AI platform for business transformation Put AI to work today with a trusted AI and data platform, purpose built for work and actionable in every corner of your business.  Explore AI Generative AI Turn on pre-built AI with Now Assist for agents, employees, customers and developers. Intelligent chatbot Answer questions, resolve common issues and kick off workflows instantly with a virtual assistant.
 Process mining Enable fast, data-driven improvements with process mining.
 ServiceNow AI Platform Deploy AI built directly into a single, trusted enterprise platform. 
Realise value faster with ServiceNow Impact Access expertise, best practices and recommendations with ServiceNow Impact. Adopt products more quickly, optimise platform health and realise value faster. Learn More
Featured resources View Resources
EBOOK The ServiceNow AI Platform for Global Business Solutions (GBS) Revolutionise GBS by connecting and automating workflows across data sources, systems and departments. Get eBook
Ebooks Transforming Source-to-Pay Operations Three Ways to Drive Savings and Growth with AI-Powered Software The New World of Digital Workplace Services Analyst Reports IDC MarketScape for Worldwide SaaS and Cloud-enabled Spend Orchestration Gartner® Guide for Integrated HR Service Delivery Solutions The Total Economic Impact™ of ServiceNow HR Service Delivery Data Sheets Sourcing and Procurement Operations HR Service Delivery Workplace Service Delivery