Empower users with any level of coding experience to build low-code apps fast and add IT oversight with the Citizen Developer Program through ServiceNow.
Citizen Development Program
Plan
Pilot
Scale
Build a successful citizen development programme
Unleash the power of citizen developers with ServiceNow. Build apps quickly with IT oversight, guardrails and governance for all skill levels.
Get Started
Drive fast and agile digital transformation with citizen development that delivers amazing experiences, boosts capacity and accelerates app development.
Cultivate citizen-led innovation.
The growing need for citizen developers
Flat budgets aren’t slowing the demand for new business apps. Cut the IT backlog, accelerate digital transformation and reduce the app gap with the help of citizen developers.
BENEFITS
Citizen development
Build low-code apps quickly, with more creators and less complexity.
Code less, deliver more
Ensure business agility as your teams adapt and address business needs.
Increase efficiencies at scale
Unite citizen developers and IT to build, test and implement new apps.
Prevent shadow IT
Maintain IT oversight of citizen developed apps.
70%
Of orgs will use low-code / no-code by 2025
4X
More efficient than full-stack developers
75%
Onboarding time saved with low-code developers
Foster collaboration and rapid app dev with App Engine.
Learn More
Get the Gartner® Magic QuadrantTM
See why Gartner named ServiceNow a Leader in Enterprise Low-Code Application Platforms*.
Get Report
Empower citizen developers
Engage creators of all skill levels to build mission-critical apps quickly, with more creators and less complexity.
More App Dev
App Engine Studio
Speed business growth and empower developers of all levels with a low-code visual app dev environment.
Flow Designer
Automate business processes as digital workflows across departments, apps and systems.
Process Automation Designer
Build and manage complex workflows easily with no-code playbooks and our enterprise app dev platform.
Integration Hub
Reduce costs, complexity and risk as you simplify process automation throughout the enterprise.
App Engine Management Center
Manage low-code app dev–all from one place. Set guardrails, apply standards and check compliance.
Automated Test Framework
Perform functional testing of your applications and simplify platform upgrades.
Mobile App Builder
Create and deploy native mobile experiences using an intuitive designer.
UI Builder
Create custom workspaces and audience-specific portal pages for engaging personalised experiences.
Our ServiceNow citizen development programme provides our community of citizen developers the framework to create their own new features and functionality...
Afton Deren
Citizen Development Program Owner, Jabil
Launch your programme
Plan
Plan
Create a plan to bring citizen developers into your app dev culture. Define a vision, roadmap, roles and responsibilities. Identify the right use cases to get started.
Get Started
Pilot
Pilot
Kick off training and simultaneously test your citizen developers with your pilot project. Stress-test IT support for your growing citizen development community.
Build Your App
Scale
Scale
Expand your programme by adopting and executing more use cases. Celebrate successes while ensuring programme health and app quality with regular IT assessments.
Grow Your Programme
Resources
Workbooks
Set Up an Executive Steering Board to Lead Strategy Governance
Manage Application Development on the Now Platform
Videos
Scale Low-Code Without Sprawl Video
* Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, By Jason Wong, Kimihiko Iijima, Adrian Leow, Akash Jain, Paul Vincent, 20 September 2021.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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