Build a successful citizen development programme
Unleash the power of citizen developers with ServiceNow. Build apps quickly with IT oversight, guardrails and governance for all skill levels.
The growing need for citizen developers
Flat budgets aren’t slowing the demand for new business apps. Cut the IT backlog, accelerate digital transformation and reduce the app gap with the help of citizen developers.
BENEFITS
Citizen development
Build low-code apps quickly, with more creators and less complexity.
70%
Of orgs will use low-code / no-code by 2025
4X
More efficient than full-stack developers
75%
Onboarding time saved with low-code developers
Foster collaboration and rapid app dev with App Engine.
Get the Gartner® Magic QuadrantTM
See why Gartner named ServiceNow a Leader in Enterprise Low‑Code Application Platforms*.
Our ServiceNow citizen development programme provides our community of citizen developers the framework to create their own new features and functionality...
Afton Deren
Citizen Development Program Owner, Jabil
Launch your programme
Plan
Create a plan to bring citizen developers into your app dev culture. Define a vision, roadmap, roles and responsibilities. Identify the right use cases to get started.
Pilot
Kick off training and simultaneously test your citizen developers with your pilot project. Stress-test IT support for your growing citizen development community.
Scale
Expand your programme by adopting and executing more use cases. Celebrate successes while ensuring programme health and app quality with regular IT assessments.
Launch your programme
Plan
Create a plan to bring citizen developers into your app dev culture. Define a vision, roadmap, roles and responsibilities. Identify the right use cases to get started.
Pilot
Kick off training and simultaneously test your citizen developers with your pilot project. Stress-test IT support for your growing citizen development community.
Scale
Expand your programme by adopting and executing more use cases. Celebrate successes while ensuring programme health and app quality with regular IT assessments.
* Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, By Jason Wong, Kimihiko Iijima, Adrian Leow, Akash Jain, Paul Vincent, 20 September 2021.
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