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An employee discovers how the ServiceNow for Microsoft Teams integration improves remote work productivity

Simplify work for everyone

Bring ServiceNow workflows into Microsoft Teams. Streamline workplace services, automate tasks and increase flexibility, improving employee collaboration and productivity.

A remote worker at home connects with coworkers in the office to solve a team business problem together.

Boost employee experiences

Deliver the foundation of hybrid work with seamless, self‑service experiences. Improve agility with flexible work environments that help teams adapt and stay connected.

Two employees in the IT department launch a self-service portal, letting hybrid workers order work laptops remotely.

Make IT your hybrid enabler

Launch new AI‑powered self‑service and optimised agent experiences. Give your hybrid IT workforce a choice of work style and reach new levels of teamwork and efficiency.

Organisations are quickly realising that work is no longer just a place, but an activity, accelerating the need to digitally transform. The future of work will be hybrid and distributed.

Juliana Beauvais
Research Manager, IDC

Power your hybrid workforce

Employee Service Centre

Provide a single place where employees can quickly get all the services they need.

Workplace Reservation Management

Let employees reserve workspaces using visual floor maps that show services and availability.

Now Mobile

Help employees find answers and get work done across departments from anywhere.

Virtual Agent

Resolve issues faster and scale the capabilities of your hybrid organisation with intelligent chatbots.

Knowledge Management

Make it easy for users to get the information they need, when they need it.

ServiceNow and Microsoft

Give employees and agents the convenience to collaborate, get help, and get work done—all in Teams.

Employee Journey Management

Build complete workflows across the enterprise to support employee journeys.

Agent Workspace

Improve agent efficiency with a single workspace built to facilitate resolutions.

Built on the Now Platform

Transform your enterprise with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.