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Two utility workers from an oil and gas management company surveying a location for a new field of wind turbines.

Energy and utility service transformation starts here

Power connected operations and modern service delivery for oil and gas companies and utilities through a future-ready digital platform.

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Energy and Utilities

In a disruptive energy and utilities landscape, we help you to stay focused on the assets and operations that drive business success.

Harness the power of connected operations.

Operational efficiency

Prepare your technicians to provide the fastest, most accurate service—and track issues to resolution.

Customer service excellence

Handle and resolve requests quickly—and at a lower cost—with a complete view and self-service tools.

Connected operations

Improve the value of your smart grid by gathering data to proactively manage and address outages.

Fuel your enterprise with one connected platform

Utility worker next to a service target and business target graph.

Power operational excellence

Unite legacy systems to create a fully integrated ecosystem and drive continuous improvement. Gain end-to-end data visibility to optimise service delivery and reduce costs.

Example of gas utility software with task items for customer service and field service technicians.

Enhance employee experiences

Automate workflows to connect and empower your teams—from the office to your field operations. Equip everyone to make informed decisions and handle issues with confidence.

A smiling customer views a self-service portal with options for requests relating to various stages of the utility customer journey map.

Elevate the customer journey

Simplify experiences with automated updates and self-service tools. Proactively detect issues and fix problems—before customers even notice them.

Fuel your enterprise with one connected platform

Utility worker next to a service target and business target graph.

Power operational excellence

Unite legacy systems to create a fully integrated ecosystem and drive continuous improvement. Gain end-to-end data visibility to optimise service delivery and reduce costs.

Example of gas utility software with task items for customer service and field service technicians.

Enhance employee experiences

Automate workflows to connect and empower your teams—from the office to your field operations. Equip everyone to make informed decisions and handle issues with confidence.

A smiling customer views a self-service portal with options for requests relating to various stages of the utility customer journey map.

Elevate the customer journey

Simplify experiences with automated updates and self-service tools. Proactively detect issues and fix problems—before customers even notice them.

Don’t just take our word for it

See how energy and utility companies like yours are changing the way they work.

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6 weeks to shift from manual to digital processes

Yarra Valley Water moved to digital workflows to maintain a safe workplace for employees.

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ANALYST REPORT

Increase efficiency, reliability and satisfaction

Build a foundation for next-generation utility field services to increase worker productivity.

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INDUSTRY BRIEF

Transform energy and utility service delivery

Digitise and connect operations to unlock benefits throughout the supply chain.

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Two utility workers discussing energy IT solutions.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the energy and utilities sector to discuss industry challenges and how to partner with us to unlock your potential.

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