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Local Government and Policing

Enable your constituents to experience consumer-style self-service that’s both intuitive and secure. We make it simple to provide great service.

Help local government work smarter

Modernise IT to improve efficiencies, ensure compliance and increase satisfaction for staff and citizens.

Increase staff productivity

Automate manual processes and tasks in order that employees can focus on their core competencies and tasks.

Digital citizens

Deliver intuitive consumer-like experiences with innovative self-service tools.

Featured resources


Design better experiences, for better outcomes in local government

Transform service delivery by reimagining the employee and citizen experience in a total experience approach. Get insights in this infographic.


Drive innovation in local government with a single platform

Download this white paper to learn how ServiceNow can help local authorities overcome roadblocks to innovation.


Deliver on the promise of service transformation

The last few years have posed challenges to local government that come once a century. Transform the citizen experience with seamless services that strengthen public trust.


Improve service management

Explore how to streamline, automate, and optimise a complex IT environment.


Manage assets better

See how Tennessee gets the right hardware to the right employee at the right time.


Discover CIO essentials

Connect the dots with survival skills for state and local technology leaders.

Join one of our events


Future of Work UK & Ireland 2021

Catch all the highlights from Future of Work UK&I and discover insights and opinions from industry leaders.


Knowledge 2021

Don't miss a moment of Knowledge 2021: sign up to stay in the know.


Now at Work 2021

Get on-demand access to executive keynotes, customer stories, and more than 20 sessions on digital workflows and business agility.

Digital transformation solution in the state and local government cloud for the public sector

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in regional, state, and local government to discuss common challenges and how to unlock your potential.