Improve your members’ satisfaction and health with more connected teams and workflows.
Deliver compliant, secure, connected experiences across your business.
Help members quickly report claims and find the information they need with self-service portals.
Unify critical core processing systems—from claims to medical management—in one integrated hub.
Deliver consumer-grade experiences through enrolment and implementations.
Consumerise your customer offerings to enable services and resolutions for the moments that matter—throughout the member lifecycle.
Put enrolment, claims, and provider management work in the hands of the right people at the right time to accelerate operations.
Get real-time visibility into core system issues, security, and compliance risks, and act fast with automated processes.
Maintain smooth claims processing or enrolment with comprehensive service mapping.
Consumerise your customer offerings to enable services and resolutions for the moments that matter—throughout the member lifecycle.
Put enrolment, claims, and provider management work in the hands of the right people at the right time to accelerate operations.
Get real-time visibility into core system issues, security, and compliance risks, and act fast with automated processes.
Maintain smooth claims processing or enrolment with comprehensive service mapping.
See how healthcare payers like you are succeeding with ServiceNow.
Medibank removed single points of failure and implemented business uses beyond IT.
Swiss Re consolidated multiple IT service management tools and processes, improving employee support.
Magellan Health redefined its employee service experience to become an employer of choice.
Learn how to overcome key challenges impacting healthcare payers today.
Consolidate your legacy service management tools and drive digital transformation.
Discover at your own pace how workflow is the path forward in the hybrid world of work.
Explore the endless possibilities of workflow at your pace.
Connect with experts at ServiceNow and other healthcare payer champions to discuss industry challenges and how to partner with us to unlock your potential.