Create an Amazon S3 external content connector

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 4 minutes de lecture
  • Create an external content connector to retrieve searchable content from your Amazon S3 source system.

    Avant de commencer

    A source system administrator must have already configured your Amazon S3 source system to allow access by the Amazon S3 external content connector. For details on configuring these settings in the source system, see Configure Amazon S3 for external content indexing.

    Role required: sn_ext_conn.xcc_admin

    Procédure

    1. Navigate to All > External Content Connectors > External Content Admin Home.
    2. If prompted, select Switch scope to switch to the External Content Connectors Admin scope.
      You need to be in this scope to create or edit external content connectors.
    3. In the Connectors section, select New.
    4. On the Choose source page, select the Amazon S3 tile, then select Next.
    5. On the Connection settings page, fill in the connection settings.
      Connection setting Description
      Connector name Unique name for this Amazon S3 external content connector.
      Access Key Id Access key ID for the Amazon Web Services (AWS) IAM user account used by the Amazon S3 external content connector.

      If you don't have this access key ID, ask your AWS administrator for it.

      Secret Access Key Secret access key for the Amazon Web Services (AWS) IAM user account used by the Amazon S3 external content connector.

      If you don't have this secret access key, ask your AWS administrator for it.

      I agree to the following legal disclaimer Option acknowledging that the Amazon S3 external content connector makes all crawled content accessible by all search users.

      Amazon S3 content access permissions do not rely on users' email addresses, as retrieved in user permission crawls. As a result, user permission crawls are not supported for the Amazon S3 external content connector.

    6. Save and validate your connection settings by selecting Validate Connection.
      Remarque :
      If validation of your connection settings fails, the system shows an error message. Double-check your connection settings to ensure they're correct. If permissions required by the connector are missing or incorrectly configured in the source system, a warning message appears showing the permissions that need to be corrected. Provide the information from this message to your source system administrator.
    7. On the Crawl settings page, modify any default crawl settings that you want to override for this connector, then select Next.
      If you want to skip this step for now, select Skip instead of Next. You can modify the crawl settings for this connector from the External Content Admin Home page. For details on this procedure and the available crawl settings, see Configure crawl settings for an Atlassian Confluence Cloud external content connector.
    8. On the Create crawl page, create a content crawl for this connector by selecting a crawl scope (if supported) and any desired options, then select Next.
      If you want to skip this step for now, select Skip instead of Next. You can create and run crawls for this connector from the External Content Admin Home page. For details on creating content crawls, see Create a content crawl for an external content connector.
    9. On the Connect search profile page, use the Connect to search profile field and Add button to add any search profiles that you want to connect this external content connector's default search source to, then select Save.
      If you want to skip this step for now, select Skip instead of Next. You can connect search sources for this connector to search profiles from the External Content Admin Home page. For details on connecting an external content connector to search profiles, see Connect an external content connector to a search profile.

    Résultats

    Your new external content connector appears in the Connectors list on the External Content Admin Home page.

    Que faire ensuite

    To retrieve searchable content with your new connector, you need to configure and run content crawls for it. You can modify your new connector's crawl settings and create crawls for it from the External Content Admin Home page even if you skipped these steps during connector creation.
    Important :
    All content the connector retrieves from your Amazon S3 buckets is treated as public content, searchable by everyone who has access to your configured AI Search experience.
    To make content crawled by your new connector searchable in portals and search applications, you need to link one of its search sources to the search profile used by each portal or search application. You can use the connector's default search source or create your own custom search sources.
    Default search source
    By default, the system creates a search source that includes all content from your external content connector's indexed source.
    Custom search sources
    You can create your own search sources with filters to specify which content from the connector's indexed source is searchable. To view the connector's indexed source, navigate to All > AI Search > AI Search Index > Indexed Sources. For information about creating search sources, see Search sources in AI Search.
    You can link connector search sources to search profiles from the External Content Admin Home page. For details on this procedure, see Connect an external content connector to a search profile.