Set a system time zone

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Set your system time zone with a system property.

    Avant de commencer

    Role required: admin

    Pourquoi et quand exécuter cette tâche

    The ServiceNow AI Platform stores time values in Universal Coordinated Time. Times appear globally based on the system time zone (glide.sys.default.tz), or if specified, based on user settings.

    Procédure

    1. Navigate to All > System Properties > System.
    2. Locate the property System timezone for all users unless overridden in the user's record [glide.sys.default.tz].
      system time zone property to specify default for company

      By default, the field is empty. If you have not defined a time zone for this property, America/Los Angeles is the default.

      For more information on setting the default time, see: Configure Next Experience language and region preferences.

    3. Add a time zone in the format Country/City or using the name of a time zone (for example, GMT) and select Save.

      For available values, see Time zone representation.

      The new system time zone automatically cascades to all users who don’t already have a specified time zone. If a user selects a different time zone, or if the administrator selects a different time zone for them, the selected time zone is assigned to the user. The system time zone isn’t used.