Track a hardware asset shipment

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.

    Before you begin

    Role required: inventory_user (read) or inventory_admin.

    Procedure

    1. Navigate to All > Hardware Asset Workspace > Asset operations.
    2. From the Shipment list, select Shipments.
    3. Select a shipment record that you want to track.
    4. Select Track now.

    Result

    The following fields on the Shipment details form show the tracking details received from the carrier:
    • Carrier status
    • Carrier pick-up date
    • Carrier delivered date