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KNOWLEDGE FOR YOU IT Meet a really smart match—AI and IT. Find out how AI gives your teams instant answers to make decisions faster, reduce costs, and turn your service people into customer heroes.   Explore More
Hear from our leaders

“We are passionate about creating software that empowers technologists to drive business transformation. As you plot your journey through Knowledge, learn how ServiceNow enables IT leaders to leverage AI agent innovation to deliver value across the enterprise.”

- Pablo Stern SVP & GM, Technology Workflows at ServiceNow

Explore our featured sessions These are just some of the expert-led learning sessions at Knowledge 2025. View Sessions KEYNOTE Solution Keynote: IT Learn More SESSION How USI is increasing productivity and efficiency with AI Agents for ITSM Learn More SESSION Event Correlation: A metrics-driven approach to successful implementation Learn More SESSION Driving Global Impact: adidas's evolution to automated and efficient HAM Learn More SESSION From chaos to clarity: AstraZeneca's evolution with ServiceNow SPM Learn More SESSION Now on Now: Powering IT operations with AIOps Learn More
All the data points to success with ServiceNow 99% investigation alerts reduced
-NBA
95% incidents automatically remediated
-Mindsprint
80K fewer duplicate database records
-7-Eleven
We’ve seen a cultural shift in our teams working in unison with a system and process that is highly effective. Now, everything is completely visible.
Dianne Kokotoff
Executive Director, Enterprise Solutions & Automation, Wellstar​
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Want to learn more? Sponsors Connect with our partners who can help jump start your digital transformation journey. Learn More What’s Happening at Knowledge Dive into program highlights and offerings at the ServiceNow event of the year. Learn More More Knowledge for you Explore even more sessions and content to find the learning journey tailored for you. Learn More