20 November 2024 | 9 AM - 6 PM Thank you for joining us at World Forum Rotterdam It was an incredible event exploring how to put AI to work for people —today. We look forward to seeing you next year! Explore More
Put AI to work for your people Get ready to experience how ServiceNow’s intelligent platform is putting AI to work for people across every corner of their business. Keynote Get inspired by all the ways our customers put AI to work, from unleashing people to do their best work to transforming their business. Sessions Find the secret for putting AI to work for people with impactful sessions. Come curious and leave empowered to supercharge your AI journey. World Forum Expo Hear success stories from customers and participate in immersive experiences. Take our platform for a test-drive and get all your questions answered. Build Your Tech Network Explore the latest innovations with ServiceNow experts and partners. Network with peers and make new connections, at World Forum Rotterdam.
Expand All Collapse All We’re creating an exciting day of AI exploration—just for you.
Check-in 8:00 AM
Pick up your World Forum badge and connect in the Expo over coffee.

Sessions & Demos8:30 AM – 9:45 AM
Put AI to work with expert-led sessions and demos, product roadmaps, networking in the Expo, and more.

Keynote10:00 AM – 11:00 AM
Learn how to put AI to work to transform and supercharge every corner of your business.

Sessions & Demos 11:30 AM – 4:30 PM

Putting AI to work continues with energizing sessions and demos, product roadmaps, networking in the Expo, and more.


Lunch 12:00 PM – 1:00 PM
Grab a bite in the Expo.

Closing Session 4:30 PM – 5:15 PM

Networking Reception 5:00 PM – 6:30 PM
Wrap up your day with light refreshments, networking with your peers, and a little fun.
Speakers Hear unique perspectives on the choices facing leaders today and gain valuable insights for navigating digital landscapes. Jatinder Singh Head of Platform, Inter IKEA Systems

Jatinder Singh is a dreamer, influencer, entrepreneur, and value-oriented professional with over 19 years of industry experience developing strategic roadmaps aligned with organizational vision. Currently the Platform Manager at Inter IKEA, Jatinder enhances operational effectiveness by offering platform solutions to various departments and business units.
Mo Gawdat Chief AI Officer, Flight Story 

Mo Gawdat is the former Chief Business Officer of Google [X], host of the popular podcast, Slo Mo: A Podcast with Mo Gawdat, author of the international bestselling books Solve for Happy, Scary Smart, That Little Voice in Your Head, and Unstressable. He is the founder of One Billion Happy and the Chief AI Officer of Flight Story.
Srikanth Akkiraju Chief Information & Digital Officer, Enterprise Informatics, Philips



A results-driven and visionary Chief Digital & Information Officer, Srikanth excels in steering large-scale digital transformations, integrating M&As, and ensuring data compliance to deliver value for clients and businesses. With over two decades of experience, he has effectively mentored diverse product teams and overseen global budgets, achieving significant ROI using technology and data.
Dave Wright Chief Innovation Officer, ServiceNow


For over a decade, Dave has served in a variety of leadership roles at ServiceNow. As Chief Innovation Officer and chief evangelist since 2017, Dave focuses on how to improve workplace productivity.