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30 July 2026 | ICC Sydney
World Forum Sydney is where AI gets to work
One complimentary day. One incredible lineup of sessions, innovations, and experts. Come uncover real-world AI solutions for your toughest business challenges.
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World Forum Sydney 2026
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Why Attend
Agenda at a Glance
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Gain AI skills and insights that drive results
World Forum delivers practical AI takeaways that are grounded in real business scenarios.
Meet your AI Control Tower
See how ServiceNow acts as the AI Control Tower for business reinvention, powering every corner of the business. Create your own AI agents that sense, decide, act, and secure on a single platform.
Get hands-on with AI
Learn by doing. Build and test AI agents, experiment with vibe coding, and find out how ServiceNow Otto and Workflow Data Fabric deliver a unified AI experience across your enterprise.
Turn talk into takeaways
Come for conversations with pros and peers. Share your experiences, benchmark your approach, and get practical insights to move work forward. Leave with clear next steps and fresh momentum.
Join us for a day that brings AI learning to life
8:30 a.m. – 6:00 p.m.
Welcome, Registration, & Expo Opening
Pick up your badge and explore the Expo to see the latest innovations from the ServiceNow AI Control Tower for business reinvention.
8:30 a.m. – 5:00 p.m.
Expo & Sessions
Connect with peers, discuss challenges, participate in hands-on AI labs, and walk away with actionable advice from industry experts and partners.
10:00 a.m. – 11:00 a.m.
World Forum Keynote
Get inspired by leaders and ServiceNow customers who are transforming their businesses and customer experiences with AI.
4:00 p.m. – 5:00 p.m.
Closing Session
Join us for an inspiring conversation with special guest, Australian Men's Test Cricket Captain and UNICEF Ambassador, Pat Cummins.
5:00 p.m. – 6:00 p.m.
Networking Reception
Cap off your day by networking with local leaders and exchanging ideas with industry peers.
Get a fresh take from leaders and changemakers
Spend the day hearing from AI experts, visionaries, and inspirational voices across industries.
From pitch to platform: Meet Pat Cummins
Voted one of the top 10 most culturally powerful people in Australia, Pat Cummins, the Australian Men's Test Cricket Captain, has been pivotal in reshaping the team's culture. As the revered captain and a UNICEF ambassador, his impact on and off the field resonates widely in the world of cricket and beyond.
Helpful answers, all in one place
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Where is World Forum Sydney being held?
World Forum Sydney is taking place at ICC Sydney located in Darling Harbour, 14 Darling Dr, Sydney NSW 2000, Australia.
What other cities are part of the World Forum event series?
We are hosting nine World Forum events around the world. See a list of cities and dates on our central web page.
Will World Forum offer a digital experience?
At this time, this event is being offered in a live, in-person format only.
Who can I contact about any registration issues?
For any event queries or issues with registration for World Forum Sydney, please visit the Events Help Center.
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