World Forum Sydney 2025 Home Sessions
23 July 2025 | 3:00 p.m.- 6:30 P.M. Partner Forum Sydney Join us in Sydney to explore how ServiceNow’s latest product innovations and go-to-market investments can empower partners to accelerate customer acquisition and renewals—faster and more efficiently than ever before. Register Now
Why attend? This transformative event will provide you the opportunity to hear directly from ServiceNow leaders who will share the latest insights to supercharge your AI transformation journey. Experience innovation in action From GenAI Agents to CRM, see how ServiceNow is unlocking new ways to deliver business value. Discover innovation you can bring into customer conversations. Accelerate your growth Tap into smarter go-to-market strategies, co-marketing support and new tools to grow revenue, scale faster, and capture demand in key markets. Streamline the partner journey We're simplifying how you succeed—with streamlined programs, AI-driven processes, and tighter alignment across the entire partner lifecycle.
Meet our speakers Visionary business leaders will offer insights and inspiration to keep you ahead with AI. Peter Carr Principal Analyst, Councilio Video CTA Adrian Johnston President, APAC, ServiceNow​ Video CTA Barry Dietrich GVP, ANZ Sales, ServiceNow​ Video CTA Michael Park SVP, Global Partnerships & Channels, ServiceNow​ Video CTA Marion Ryan VP, Global Partnerships & Channels, APAC, ServiceNow Video CTA Jen Odess VP, Partner Experience, ServiceNow​
 Video CTA Barbara Kazepidis VP, Customer Excellence Group, APAC, ServiceNow​ Video CTA Matt Bolton Sr. Director, Global Partnerships & Channels, ANZ, ServiceNow Video CTA
Agenda
3:00 P.M. – 3:30 P.M.  
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Arrival & Badge Pick-Up Pick up your badge upon arrival.
3:30 P.M. – 5:00 P.M.
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Presentations, Discussion & Fireside Chats

Dive into engaging conversation and be inspired with our guest speakers.

  • Our Time to Win: Regional Successes – Marion Ryan​
  • New Horizons of GPC – Michael Park
  • Unlocking the APAC Opportunity – Adrian Johnston​​
  • Market Trends & How Partners Can Lead in the AI Era – Peter Carr​​
  • Winning Together: ANZ Growth Plans, Path to $1B, Introducing Customer Excellence Group – Barry Dietrich & Barbara Kazepidis
  • Partnering for Growth – Jen Odess​​
5:00 P.M. – 6:30 P.M.
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Networking Reception Wrap up the day connecting with your peers and build meaningful connections.  
World Forum Sydney
Thursday, 24 July 2025, 8:30 A.M. – 6:30 P.M.
Experience the ServiceNow brand around the globe. Get inspired by insight-rich sessions, experience hands-on demos, make game-changing connections, and hear from industry experts at World Forum Sydney.
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