Home EXECUTIVE CIRCLE Articles and Podcasts How to harness automation and AI as an innovation enabler
PODCAST How to harness automation and AI as an innovation enabler James Neilson, Senior Director of Sales at ServiceNow and Richard Ellis, Senior Director of Telco, Media and Technology at ServiceNow, identify AI priorities.

Know your AI opportunities

Organisations across every industry are looking to harness AI, as CEOs become increasingly intrigued by the  opportunities for unparalleled productivity.

That said, many businesses are still at the start of their automation journey, and there’s a long way to go to reach the level of digital maturity where they can adopt the latest AI developments.

In this podcast, discover the key priorities and use cases to turn AI into an innovation enabler.
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In this podcast, we’re joined by Blaire Palmer, Future of Leadership Expert at That People Thing, and Mark Allen, Director of Employee Experience UK&I at ServiceNow, who give us some insight into the evolution of employee experience and how organisations can empower their people to navigate this journey together.

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