Analyst Report

The Total Economic Impact™ of ServiceNow IT Business Management

Find out how ITBM can deliver a $17M benefit in less than three years.

Reach your potential with a strategic portfolio planning and execution solution that improves capital and resource optimisation while accelerating time to value. Through customer interviews and surveys*, Forrester has determined that ITBM customers have achieved significant results, including a less than six-month payback period, as well as an ROI of 400% and productivity improvements of $10.8M over three years. Read the October 2018 commissioned study, conducted by Forrester Consulting on behalf of ServiceNow, to find out how ITBM can:

Help organisations do more with their money
Improve resource utilisation and allocation
Reduce project delays and increase productivity by 20%
Accelerate time to market by 23%

*Numbers based on a composite organisation with 17,000 employees

Start your path to success

Business E-mail
First Name
Last Name
Company
Business Phone
Job Title
Two + 3 = ?
I would like to hear about upcoming events, products, and services from ServiceNow. I understand I can unsubscribe any time.

Yes

No
Mobile Phone
Create an account for instant downloads and other premium resources
Show
Password

Safety first. Your password must contain at least:

8 characters

One lowercase letter (a–z)

One uppercase letter (A–Z)

One number (0–9)

One symbol (!, @, # etc.)
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement.