Put AI to work for telecom Grow revenue, automate operations, manage your infrastructure and supercharge experiences—all with a single AI platform. Read Story Watch Demo (3:50)
ServiceNow and NVIDIA expand relationship with introduction of telco-specific GenAI solutions.  See Release
Telecom Contact Sales Industry Solutions Products Customer Stories FAQ
Explore telecom solutions Discover how you can automate the entire service lifecycle with the ServiceNow AI Platform.
Grow Services Revenue
Launch and deliver digital services that accelerate growth Design new products and services, streamline sales and order fulfilment processes, and manage post-sales activities to help boost revenue and loyalty. 
Related products Sales and Order Management for Telecom Telecom Service Management Field Service Management for Telecom
Elevate Service Experiences
Bring customer service and network operations together Deliver seamless experiences across the entire ecosystem that inspire loyalty, boost productivity and help reduce costs. 
Related products Telecom Service Management Field Service Management for Telecom Telecom Service Operations Management
Automate Network Operations
Deliver customer-centric intelligent network operations Accelerate issue resolution, enhance productivity through cross-network visibility and real-time data, and elevate service experiences. 
Related products Telecom Service Operations Management Field Service Management for Telecom Telecom Network Inventory
Featured products Streamline the entire service experience across front, middle and back offices with purpose-built products for communication service providers.  Telecom Service Management Fuel growth with AI-powered experiences across customer service and network operations.  Explore How Sales and Order Management for Telecom Unify sales, order management and post-sales services to help accelerate revenue. Explore How Telecom Service Operations Management Maintain services efficiently, use one AI platform to predict, analyse and restore network issues quickly.  Explore How Telecom Network Inventory Build trust in network inventory and elevate the service experience with automation. Explore How Field Service Management for Telecom Streamline field operations, and optimise installation and resolution to enhance the customer experience.  Explore How Strategic Portfolio Management Deliver business outcomes with confidence and connect strategy with delivery to provide 360º of visibility.  Explore How
BT partners with ServiceNow to turn bold AI thinking into business transformation BT builds trust with millions of customers using ServiceNow's AI platform for business transformation. Watch Video (2:55)  Read Story
Lumen builds first-of-its-kind digital marketplace Lumen worked with ServiceNow to launch a first-of-its-kind digital SASE Marketplace. Enabling quick, secure selection and setup of cybersecurity solutions.   Read Story  Download PDF
ATN keeps rural communities connected ATN works with ServiceNow to connect remote communities. Streamlining Alaska Communications' broadband service delivery, raising productivity and enhancing customer experiences. Read Story Download PDF
Rogers reinvents its customer service philosophy Rogers Communications adopts ServiceNow to proactively monitor and resolve issues. Reducing ticket volumes and customer calls, improving customer satisfaction scores. Watch Video (2:41)  Read Story
A frictionless experience for customers and operations Radius Telecom uses ServiceNow to streamline field operations, seamlessly connecting new fibre services to deliver exceptional customer experiences.  Read Story Download PDF
ServiceNow helps the world work better Join our community Grow, learn, share and connect with other ServiceNow product users.  Explore our events Join us at an event and see how ServiceNow makes the world of work, work better for everyone.  Partners Use our Partner Finder tool to search for your perfect partner.
Frequently asked questions Expand All Collapse All Where can I learn more about AI on the ServiceNow AI Platform?
See why AI is only as powerful as the platform it's built on. Learn about AI capabilities and products on the ServiceNow AI platform for business transformation.
What is ServiceNow doing in Agentic AI?
ServiceNow has integrated Agentic AI into its ServiceNow AI Platform. This blog will help you learn more about Agentic AI, Now Assist Skill, and its benefits.   
Where can I access the latest ServiceNow AI Platform release?
Explore the latest ServiceNow AI Platform release here to learn more about the newest features, capabilities and updates. 
Get in touch with us Find out how we can help advance your mission. Connect Now
Home Telecom