Discover products and capabilities designed to help you keep pace with rapid innovation and data proliferation in the era of agentic AI. Explore the Zurich release.
servicenow ai platform Experience agentic AI with the Zurich 
release The platform just levelled up. Our newest release gives you the flexibility and control to secure, manage and optimise data and workflows to confidently bring AI across the enterprise. Watch Event Replay (26:07) Read Launch Blog
Welcome to Zurich Get your upgrade kit Find everything you need for a successful move to Zurich. Download Kit Learn about what's new Explore Zurich product features in live sessions hosted by product experts.  Register Now Save the date Mark your calendar for the unveiling of our new AI experience on 30 September.   Add to Calendar
ServiceNow AI Platform Zurich Release Explore Platform Innovations Start Your Upgrade Quick Links
Innovations in the Zurich release
SCALABILITY AI-powered app dev Introducing Build Agent for vibe coding that lets developers create and edit apps fluidly on the ServiceNow AI Platform. Build and test in developer sandboxes for transparency, trust and control. Learn About Build Agent Explore Developer Sandboxes
productivity and innovation Hyper-intelligent hybrid workflows Our new agentic playbooks let you weave AI agents into individual tasks, making workflows smarter, faster and more consistent. Enhancements to Process Mining extend your reach for end-to-end process visibility and improvement. See Playbooks Explore Process Mining
SECURITY AND COMPLIANCE Advanced security for the age of innovation With ServiceNow Vault, you can easily identify, classify and protect sensitive data across various application workflows. And our new Asset Audit Response helps financial services organisations reduce risk for regulatory requests. See ServiceNow Vault Explore Asset Audit Response
Upgrade now and put AI to work for your business Get access to the newest innovations for AI, data and workflows on the ServiceNow AI Platform. Accelerate your upgrade to Zurich with essential tools, resources and expert help.   Plan Your Upgrade Learn What's New
Dig deeper Find resources to see how the Zurich release delivers for your organisation. Get Upgrade Kit  Browse Documentation View Launch Blog Read News Explore AI Report See Release Notes 
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