IT Operations Management AI agents Release version: Australia Updated August 4, 2026 1 minute to readThe following AI agents are available for IT Operations Management. Alert impact summary AI agentThis AI agent responds to alerts with an impact summary.Alert information retrieval AI agentThis AI agent looks up and returns information on an em_alert record.Analyze potential impact AI agentThis agent analyzes the potential business and operational impact of a proposed change by identifying affected servers and services. The agent reviews the change request, performs impact analysis, and documents findings in work notes to support informed decision-making and effective mitigation strategies.CSDM business application to infrastructure AI specialistThis AI specialist finds the best matching discovered service for each business application and creates the standard CSDM "Uses::Used by" relationship in the CI relationships table [cmdb_rel_ci].Dynatrace analysis AI agentThis AI agent provides the details for a given alert by querying the Dynatrace API.Dynatrace MCP server AI agentThis AI agent provides the details for a given alert by querying the Dynatrace API.Kentik analysis AI agentThis AI agent fetches the incident insights report for a Kentik alert.New relic analysis AI agentThis AI agent fetches the incident insights report for a new relic incident.Service map creation AI specialistThis AI specialist discovers service infrastructure from application service candidates using ML analysis, and then it maps and persists the full service topology in CMDB.
IT Operations Management AI agents Release version: Australia Updated August 4, 2026 1 minute to readThe following AI agents are available for IT Operations Management. Alert impact summary AI agentThis AI agent responds to alerts with an impact summary.Alert information retrieval AI agentThis AI agent looks up and returns information on an em_alert record.Analyze potential impact AI agentThis agent analyzes the potential business and operational impact of a proposed change by identifying affected servers and services. The agent reviews the change request, performs impact analysis, and documents findings in work notes to support informed decision-making and effective mitigation strategies.CSDM business application to infrastructure AI specialistThis AI specialist finds the best matching discovered service for each business application and creates the standard CSDM "Uses::Used by" relationship in the CI relationships table [cmdb_rel_ci].Dynatrace analysis AI agentThis AI agent provides the details for a given alert by querying the Dynatrace API.Dynatrace MCP server AI agentThis AI agent provides the details for a given alert by querying the Dynatrace API.Kentik analysis AI agentThis AI agent fetches the incident insights report for a Kentik alert.New relic analysis AI agentThis AI agent fetches the incident insights report for a new relic incident.Service map creation AI specialistThis AI specialist discovers service infrastructure from application service candidates using ML analysis, and then it maps and persists the full service topology in CMDB.